Bioness Medical, Inc.Reviews of bionessmobility.com

I feel like after spending so much money, maybe they should offer an in person follow up to ensure I’m doing everything correctly. You have to place just right or it’s not working properly. Unfortunately, I rolled my ankle over the weekend while wearing it and until my pain subsides, I won’t be wearing it. It’s happened before, but not while wearing my old braces, only when I didn’t have them on. I’ve only had for about 2.5 months so I’m really on the fence about how I feel about it.

Excellent!!

Great fitting. Great training. Great follow up. Bioness is a great pediatric option for lower limb mobility.

I was using FES at therapy. The sales representative came to my physical therapy location to let me try out l300 go. When I received device the online representative was able to talk to me and see if it was working correctly. I needed an adjustment after a few weeks of using and was able to have a representative meet me at a therapy location to adjust device to my satisfaction. Everyone has been nice and helpful. This l300 go has really helped me get around with my foot drop. I like it better than an AFO because I don’t have to wear shoes in the house and I can wear a variety of shoes outside not just my same old gym shoe all the time. I am able to wear under jeans if the jeans have some stretch in them. You see a bump but it’s worth being able to walk without catching my toe. I no longer even think about catching my toe when I walk.

Great experience! Every single person we dealt with was so helpful and genuinely cared about my daughter’s plan of care. Shipping was next day. I didn’t think we would get these devices that quickly. The follow up zoom appointments were very helpful as well.

The Bioness does not lift my foot enough safely for me to wear it outside and be safe in the world unfortunately the representative that fitted me for it did not catch that when I met with her and so I went ahead and bought it after she approved me to get it and I'm still paying on it through CareCredit, but it's just sitting in the couch in my bedroom because I can't wear it safely very often so I have to wear my AFO on it pretty much on a daily Basis. They tried to reach out afterwards and tell me to change the settings and I did that, but it still doesn't lift my foot enough safely to where I can wear it daily outside the house and be safe. It still feels very cumbersome when I walk and my foot still drags so it's just not really safe to wear out and about and run errands and things like that.

Great customer support

Customer service was great! Readily answered questions! Followed up to make sure everything was ok and to ensure all questions were answered. They always made me feel comfortable.