Bioness Medical, Inc.Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
1,541 approved reviews, newest moderated first
Marita L.
Everyone was very responsive and helpful! The device is working great.
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Marita - Thank you for leaving this review! We're so happy that the device is working great for you and that you've had such a positive experience with our team. Wishing you the best!
Alan H.
2 nurses tried to help me. Both were good. Their knee caps are for a different problem. I have beginning Parkinsons. Their device helped slightly but not enough for the cost & set up work.
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Alan - Thank you for taking the time to share your experience. We're glad to hear you had positive interactions with our team, and we appreciate your honest feedback. While we're sorry to hear the L300 Go ultimately wasn't the right fit for you, we truly appreciate you giving it a try. Every patient's journey is unique, and feedback like yours helps us continue to improve the experience we provide. If your needs change in the future or you'd ever like to explore Bioness technology again, please know our team is always here to help. We wish you all the best on your continued rehabilitation journey.
Kathie
Excellent customer service for the initial visit and the followup virtual help session. Financial staff processed everything efficiently. Staff followed up to make sure everything was going well. The device has already helped my walking stride in just 3 months of use and I look forward to continued improvement
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Kathie - We appreciate you leaving this thoughtful review! We're thrilled to hear that you are seeing improvements in your walking and also you had a positive experience with our team – from your initial visit and virtual follow-up session to the support you received from our financial team. We wish you nothing but continued success!
Jessica K.
Very helpful tech department
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Jessica - We're so happy to hear that you found our team helpful! Thank you for your kind words and we wish you success on your mobility journey!
M. L.
Sales and training were great. The device is not perfect thing for my situation. It does help with lifting my foot. It works best for me when I’m walking or playing golf. Not so good when making many small moves like when cooking
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Mark - Thank you for taking the time to share your experience with us. We're so glad to hear you had a positive experience with our sales and training teams, and that the L300 Go has been helping lift your foot during activities like walking and even playing golf. We also appreciate your honest feedback about the challenges you've experienced with smaller movements. Please know that our support doesn't end after your initial setup—we're here to help you get the most out of your device. If you'd like to review your settings or have any questions, please don't hesitate to reach out to your local Bioness representative or give us a call at 855.902.5252, Monday–Friday, 7:00 a.m.–5:00 p.m. PST. We'd be happy to continue supporting you on your journey.
Marianne
I started using the Bioness L300 system shortly after it first came out. I used the device on my left leg as that is the foot I was diagnosed with drop foot in. In 2006 when I received my first device it did decrease my falls to a degree. I wore the device daily as recommended but did not like the fact that stimulation was so concentrated through two round hydrogel electrodes. This year I applied for and received a new new L300 Go system and the best part they were able to get me a system for my right foot too! The reps I worked with were unsure why they never tried the L300 for my right foot before but now I have a unit for that foot. Bioness has great customer service and staff members are knowledgeable about the products. They are always willing to help!
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Marianne - Thank you so much for sharing your experiences with us – we're honored to have played a role in your mobility journey for so many years! We're especially glad that you are seeing success with both of your L300 Gos. We wish you continued success on your mobility journey and are always here if you need us.
Steve S.
I thought the staff were very caring, knowledgeable and helpful. The product seems to work well. Although I think it may not work all that well for me because my nerve damage seems to have progressed too far. I think I might have been a little too excited and hopeful that it would work for me and did not necessarily make the best choice.
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Steve - Thank you for sharing your feedback. We understand that getting used to the device can take time, and apologize for any inconvenience you may have faced. We want to ensure you feel supported throughout your journey with us, so we have requested that your local representative reach out to provide additional assistance. In the meantime, you are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST, with any questions or to schedule additional support sessions.
Natalia
Very attentive and great service and the products are helping a lot with the recovery
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Natalia - We so happy to hear that you've had such a positive experience with our team and that you are seeing success with your device. Wishing you continued success on your recovery journey!