Bioness Medical, Inc.Reviews of bionessmobility.com

4.31,541 reviews
Health Equipment
25103 Rye Canyon Loop, Valencia, California

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Bioness Medical, Inc.

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About Bioness Medical

Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us

Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: Bioness Medical, bionessmobility.com
Website: bionessmobility.com
Category: Health Equipment
Location: Valencia, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bioness Medical reviews

1,541 approved reviews, newest moderated first

Karina W.
Oct 6, 2018
HOPE OF NORMALCY, WHERE THERE IS NONE.
There is, at this point, no other means for training and controlling the weakend areas that my Bioness Cuff addresses. Simply put, I think it's downright disgraceful, that insurance companies REFUSE TO COVER IT!
Response from Bioness Medical, Inc.Nov 6, 2018
Hi Karina, Thanks for taking the time to write a review. We appreciate your feedback. Please know that we are working every day with insurers to advocate for our Bioness customers. If there is anything we can do to continue providing service for you, please reach out to us. Sincerely, The Bioness Web Marketing Team
321
Oct 6, 2018
Good product & customer service
Good response to questions & requests. Always good customer service. I’ve used their products for 10+ years.
Response from Bioness Medical, Inc.Nov 6, 2018
Hi 321, Thanks for taking the time to write a review. Your feedback is important to us. If there is any way we can continue to provide service, please reach out. Sincerely, The Bioness Web Marketing Team
Pamela B.
Oct 6, 2018
Great Product, Bad Sales Rep.
I had the original Bioness L300 and when I needed to replace the gait sensor. I heard about the new Bioness L300 Go that did not require the gait sensor or a separate control unit. I talked to my Physical Therapist about it and then contacted Bioness. That was in January. I finally got the new Bioness in August. Mostly it was one person who did not bother returning my email inquiries. When he finally did get in touch with me in July, everything came together quickly. I love the Bioness and combining it with the drug Ampryra, it has kept me out of a wheelchair.
Response from Bioness Medical, Inc.Nov 6, 2018
Hi Pamela, Thanks for taking the time to write a review. Your feedback is important to us. We are working on expanding our team of representatives to ensure timely communication in the future. If there is anything else we can do to provide you with good service, please reach out to us. Sincerely, The Bioness Web Marketing Team
Kathy C.
Oct 6, 2018
Great customer service
Great customer service! Great PTS and customer help! Wonderful product! Hope it works for me🌈🌈
Response from Bioness Medical, Inc.Nov 6, 2018
Hi Kathy, Thanks for taking the time to write a review. Your feedback is important to us. If there is any way we can continue to provide service, please reach out. Sincerely, The Bioness Web Marketing Team
Christy F.
Oct 6, 2018
Very Happy with my Bioness L300 Go
Very Happy with my Bioness L300 Go! Steven V. was very helpful & so nice to deal with. He has compassion for his customers & is friendly every time I talked to him! Also, my Physical Therapist ( Mary) tmet me in St. Louis MO. She was very good at helping me with my transition to this new device. She was Very informative & really nice! It is wonderful to be able to put my new device on quickly & go barefoot in my house & outside on uneven ground. I can’t wait to go back to the beach next year so I can walk on the beach barefoot! Wearing sandals is Awesome too!👍😄
Response from Bioness Medical, Inc.Nov 6, 2018
Hi Christy, Thanks for taking the time to write a review. We greatly appreciate your feedback and are excited to hear about your satisfactory experience with Steven and Mary. If there is anything we can do to continue providing you with good service, please reach out. Sincerely, The Bioness Web Marketing Team
Michelle P.
Oct 5, 2018
Great people!
Everyone at Bioness has been great to work with. I appreciate their patience in helping me and answering all my questions.
Response from Bioness Medical, Inc.Nov 6, 2018
Hi Michelle, Thanks for taking the time to write a review. Your feedback is important to us. If there is any way we can continue to provide service, please reach out. Sincerely, The Bioness Web Marketing Team
Amber D.
Oct 5, 2018
My sales rep sucks
My sales rep sucks. You don’t show someone who has MS how to work something one time and no follow up.
Response from Bioness Medical, Inc.Nov 6, 2018
Hi Amber, Thank you for providing feedback. We are sorry to hear about your experience and have forwarded your concern to the appropriate Bioness representative. If there is any way we can continue to provide service for you, please reach out. Sincerely, The Bioness Web Marketing Team
Arlene G.
Oct 5, 2018
Still getting used to it
Still getting used to it; leg does get tired from the stimulation. But definitely feel improvement in my walking gait.
Response from Bioness Medical, Inc.Nov 6, 2018
Hi Arlene, Thanks for taking the time to write a review. Your feedback is important to us. If there is any way we can continue to provide service, please reach out. Sincerely, The Bioness Web Marketing Team

Bioness Medical, Inc.Reviews of bionessmobility.com

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Bioness Medical, Inc.Reviews of bionessmobility.com

Bioness Medical reviews

HOPE OF NORMALCY, WHERE THERE IS NONE.

Good product & customer service

Great Product, Bad Sales Rep.

Great customer service

Very Happy with my Bioness L300 Go

Great people!

My sales rep sucks

Still getting used to it

About Bioness Medical

About these reviews

More in Health Equipment, California

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Bioness Medical reviews

HOPE OF NORMALCY, WHERE THERE IS NONE.

Good product & customer service

Great Product, Bad Sales Rep.

Great customer service

Very Happy with my Bioness L300 Go

Great people!

My sales rep sucks

Still getting used to it