Bioness Medical, Inc.Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
1,541 approved reviews, newest moderated first
Keith H.
Mary Meyer the rep who serviced my account and performed the fitting of the L300 GO was caring and concerned. She provided excellent service.
Response from Bioness Medical, Inc.Jul 16, 2019
Hi Keith - Thanks for taking the time to write a review. We are happy to hear about your experience with Mary. Please feel free to reach out to us any time you have a question or need service. Sincerely, The Bioness Web Marketing Team
Charlotte C.
Could do better. Very archaic way of conducting business.
Response from Bioness Medical, Inc.Jul 16, 2019
Hi Charlotte- Thanks for providing us with feedback. We are sorry to hear that you are unsatisfied with our service. Can you please write to us at @ [email protected] ? We would like to discuss what we can do to resolve. Sincerely, The Bioness Web Marketing Team
Robert B.
I was able to try the unit before purchasing and was amazed at the improvements over the original. Carla from Bioness fine tuned the Bioness Go unit today and answered all my questions and concerns. The setup and Q and A took less than 1 hour. Luckily she was able to come to my house. The unit is extremely easy to charge and operate. I love the fact that I can wear sandals or go barefoot. The pads do need to be replaced every 2 weeks. Other than that there is virtually no maintenance. The unit requires no external control or shoe sensor (unlike the previous version). I am fortunate that my insurance covered the majority of the cost. Very satisfied so far. The old unit was purchased in 2014 and still works, but will no longer be supported. I am guessing the new unit will be as durable. Highly recommend for anyone with foot drop.
Response from Bioness Medical, Inc.Jul 16, 2019
Hi Robert - Thanks so much for providing your feedback and product recommendation. We are happy to hear that all of your concerns were addressed with Carla. Bioness has a wonderful team of experts who strive to provide a satisfactory experience for customers every day. Please reach out to us anytime you have a question or need service. Sincerely, The Bioness Web Marketing Team
R J.
Bioness has has improved my quality of life. I am able to get out and about
Response from Bioness Medical, Inc.Jul 15, 2019
Hi R. Jones - Thanks for taking the time to write a review. We are happy to hear about your results. Please reach out to us any time you have a question or need service. Sincerely, The Bioness Web Marketing Team
Elaine W.
I have owned and used a Bioness since 2011 and am excited to evolve to the Bioness Go System. The unit saves me so much energy and I am able to do so much, I feel like it saved my life and certainly kept me out of a ♿. I have walked the Marginal Way in Maine, hiked Haystack Mountain in Vermont and walked all over Devil's Canyon in Colorado. I am so looking forward to my next adventure!
Response from Bioness Medical, Inc.Jul 15, 2019
Hi Elaine - Thanks so much for sharing your Bioness Experience. We are happy to hear that you have upgraded to the new and improved L300 Go System. Please keep us updated on your progress and feel free to reach us any time you have a question or need service. Sincerely, The Bioness Web Marketing Team
Laurie S.
Just starting to use my device, but so far, everything has been great and the customer service has been excellent. I had my first PT appointment using the device today and I am really excited about where this might take my walking.
Response from Bioness Medical, Inc.Jul 15, 2019
Hi Laurie - We are excited for you! Please keep us updated on your recovery progress and feel free to reach us any time you have a question about your device. Sincerely, The Bioness Web Marketing Team
Donald S.
One of the most responsive customer support organizations that I have had to deal with. A real pleasure being able to work with a business and get immediate and satisfactory results.
Response from Bioness Medical, Inc.Jul 15, 2019
Hi Donald - Thanks for taking the time to provide us with feedback. We strive to provide customers with prompt service. Please reach out to us any time you have questions or need service. Sincerely, The Bioness Web Marketing Team
Jennifer K.
This device helps me keep up with my two very active boys, both play sports and are involved in Scouts. The L300 Go has improved my quality of life, I am able to do more, walk faster, and it decreases the level of my pain. The Bioness representatives go above and beyond! I worked with Lorena Russel for almost a year trying to get the device approved by my Insurance. We are a military family and it was approved weeks before we moved to Texas. She and Michelle at UNC made calls to get me the device and an appointment at a facility that was booked. I was thankful to be able to get it all set up before we left!!
Response from Bioness Medical, Inc.Jul 15, 2019
Hi Jennifer - Thanks so much for providing feedback about your experience. We are so happy to hear that you now have your device and are on your way towards recovery. If there is anything we can do to assist in your journey, please reach out to us. Sincerely, The Bioness Web Marketing Team