JF
No communication unless you push for it.
Update: After posting this review, I received the deposit into my PayPal account, which, after the deposit, now has limitations on the account and I cannot access the funds. I truly hope this is not due to some issue with BBT. I did ship this w/in the time frame for the $10.00 fast shipping bonus, and that was not included in the deposits. While, in the end, the service worked as described, there would have been no communication during the process had I not been persistent in reaching out. BBT really needs to work on that. Simple emails advising people where they are in their process, or an ability to track it on your website would go very far to instilling trust with your customers. Also, a working phone number. I will absolutely update this review if I hear back from Bing Bong Tec. I sent them a phone nine days ago, (Monday, 9/30), they received it on Wednesday (October, 10/2). On Thursday, 10/3, I received this email: "Yes, I can confirm we have received the phone and it has been forwarded for inspection. We will keep you posted along the way but turn around time for payment is 2-5 business days." We are at close of business on the 5th day, I have not heard from them, they have not responded to an email sent at the beginning of the day today, and the only phone number I can find rings immediately to a voice mail that has not been set up.