Sent them my iphone 1 month ago and still have not received payment. No good working phone number to call and they do not respond to emails. Appears they just stole my phone. Will call the Canton police dept tomorrow during business hours. UPDATE: They have reached out to me and sent an echeck which i have deposited and has cleared my bank.
MD
Michael D.
no payment or communication
I sent my phone 2 weeks ago, approved the revised condition/payment amount, but it's a week later now, and still no payment or any communication at all, beyond the initial "send your phone within 48hrs for a $10 bonus", which, looking back on it, should've been a red flag.
Would change review if they rectify this situation.
EDIT: My issue was resolved by Bing Bong.
JF
JF
No communication unless you push for it.
Update: After posting this review, I received the deposit into my PayPal account, which, after the deposit, now has limitations on the account and I cannot access the funds. I truly hope this is not due to some issue with BBT.
I did ship this w/in the time frame for the $10.00 fast shipping bonus, and that was not included in the deposits.
While, in the end, the service worked as described, there would have been no communication during the process had I not been persistent in reaching out. BBT really needs to work on that. Simple emails advising people where they are in their process, or an ability to track it on your website would go very far to instilling trust with your customers. Also, a working phone number.
I will absolutely update this review if I hear back from Bing Bong Tec.
I sent them a phone nine days ago, (Monday, 9/30), they received it on Wednesday (October, 10/2). On Thursday, 10/3, I received this email: "Yes, I can confirm we have received the phone and it has been forwarded for inspection. We will keep you posted along the way but turn around time for payment is 2-5 business days."
We are at close of business on the 5th day, I have not heard from them, they have not responded to an email sent at the beginning of the day today, and the only phone number I can find rings immediately to a voice mail that has not been set up.
ET
Ellen T.
Payment received but it wasn't easy
Update - after posting this - I received an email from the company and they sent me an echeck which they indicated was sent on 7/26 but it was not received, they also claimed to never seeing my multiple emails - claiming they went to their spam folder? Nonetheless I was paid but hardly a straightforward approach - I did say I would post an updated review but buyer beware, if they only respond to you if you post a poor review then......
I have sent numerous emails with no response and no payment - rec’d my phone 7/22 and still have not received payment - no way to get in touch other than email which they don’t respond to - SCAM! I AM REPORTING THEM TO BBB
EC
Ethan C.
They paid me late for my device.
I have been trying to contact them for my payment for over a week. My phone arrived at their facility last week... they probably stole it. No response at all.
Update: I eventually did get my phone paid over 2 weeks after it arrived, at the right price listed for when I sold it. Also, they recently contacted me and I was given compensation for the error.