Dennis S.
Not maintaining quality
Did a lot of looking for a quality notebook for my organization work at home. I was satisfied a couple years ago when I did buy (10) notebooks. When I bought a few more this year, they had changed. The surface did not have that quality fabric feel, they felt lighter, but, like most products today, they had the same price. Bindertek should maintain the same level of quality and charge what they must so we can find consistency in this one product.
Response from BindertekSep 12, 2016
Hello Dennis, Thank you very much for your orders and for taking the time to let us know how you feel. We are a small business and we reply on feedback to improve our products and service. In 2015 after searching the world we found a new manufacturing partner in Germany. Our attempt was to increase the quality of our Binders in every detail. I am really sorry to hear that you do not like the change. I will reach out to you today to see if there is anything I might be able to do to help you. Kind Regards, Sandra Stevens Bindertek Customer Service