Bindertek, Inc. offers top quality binders, office supplies, shelving, storage, briefcases and archiving for the office and home. With Bindertek you get quality, lasting document storage systems for your home or business office, including signature Bindertek Binders, with our Lifetime Binder Ring Guarantee. Need help organizing? Speak to an organization specialist today. Call Bindertek at 800-456-3453 for your organization needs.
Bindertek (bindertek.com) has 377 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingOffice Space & Supplies · Fitchburg, Massachusetts
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Office Space & Supplies · Marshfield, Massachusetts
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Office Space & Supplies · Barnstable, Massachusetts
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377 approved reviews, newest moderated first
Code
wrong item sent......still waiting, needed this, thank you
Response from BindertekSep 29, 2016
Greetings, Thank you for taking a moment to leave us a review on Trust Pilot. I am sorry for any confusion. Please have the person who placed the order contact us as soon as possible so we can take care of everything for you. Kind Regards, Bindertek Customer Service
Dick Carlson, LinMot USA I.
I still have not received my order for some binders. The order was back in August, over one month ago; I was informed they would be shipped in September but still no sign of them.
Response from BindertekSep 28, 2016
Hello Dick, Thank you very much for your order and for reaching out to us on Trust Pilot. I apologize for any confusion! We were out of stock of the Dark Gray Binders that are made for us in Germany. Because it takes a little time to send items from across the globe your order placed at the end of August was expected this month. We try to always clearly mark when items have sold out and we call of Email personally as well. I am very sorry that something was miscommunicated. The good news it they have arrived as expected, your order has already been processed and is on the way! I will reach out to you today so you have your tracking information. Thank you again - we truly appreciate the feedback! Kind Regards, Sandra Stevens Bindertek Customer Service
Customer
Helpful phone assistance, quality product, on-time shipment
Response from BindertekSep 28, 2016
Hi Gregg, Thank you very much for your order and the 5-Stars! Bindertek Customer Service
Customer
I loved the product and the color was better than I expected. The only issue I had was the UPS's handling of my package. The box got dented and this caused my binder to become slightly dented. Next time, can you please tell the UPS drivers and facility workers to handle your packages with more care.
Response from BindertekSep 28, 2016
Hello Katherine, Thank you very much for your business and the 5-Stars! We work hard with our preferred shipping carrier to ensure that items are delivered to our customers in the same good condition they left us in. If ever something happens while your items make the trip across the country please do let us know so that we can take care of issues right away! I will reach out to you today to see if I may replace that dented Binder for you. Kind Regards, Sandra Stevens Bindertek Customer Service
Theresa
My red 3" binder was on backorder for a few weeks but it is here now and was worth the wait. High quality and looks great!
Response from BindertekSep 28, 2016
Hi Theresa, Thank you very much for your order with Bindertek. I am very sorry for not meeting your expectations. We buy and manufacture items all over the world to offer the highest quality items to our customers and that sometimes leads to out of stock items. We do make sure that any out of stock items are noted on our web site. We also (as real human beings) send out Emails or make calls to each customer to make sure they are aware of any delay. We hate when items are out of stock and apologize for the delay. We try to be respectful of our customers time and honestly I have never had anyone wish we contacted them more often. We're a small business and rely on customer feedback to always improve our service - so thank you very much for it. As expected the Binders are being received and your new Red Binder should be out to you this week. Kind Regards, Sandra Stevens Bindertek Customer Service
Admin G.
I purchased the corporate binder and sleeve. It's the only replacement binder I could find that comes close to the original binder given when starting a corporation. I'm happy with my replacement. the quality seems to be good.
Response from BindertekSep 28, 2016
Greetings, Thank you very much for placing your order with us and for the 5-Stars! Bindertek Customer Service
Code
Produce is perfectly fine.
Response from BindertekSep 27, 2016
Hello, Thank you for your order and for the 5-Stars! Kind Regards, Bindertek Customer Service
Sfitz
The website was easy to maneuver through. Had some great options for products.... fast shipping.... and the actual product was perfect!
Response from BindertekSep 27, 2016
Greetings, Thank you very much for your business and for taking the time to leave us 5-Stars! We're so glad to hear experience was a good one. Kind Regards, Bindertek Customer Service