Name
The bad reviews may be legit, but may not be accurate without context.
I am leaving my original, scathing review below, intact, as I wrote it, below this one because I prefer honesty. I am a traditional investor who has a long track record of good bets in the stock market. Crypto rides on groupthink mentality and it is easy to read, imo. I saw a gaping money-making hole in the crypto market in DOGE so I jumped in and bought it and sold it fast, which was a great money-maker. Part of my bad review was from ignorance of the crypto world and for that, Binance.US, I apologize. Coinbase is a stable, well-rounded, secure and safe platform to buy crypto, but it sticks more to the main trunk of the tree. Binance.US is willing to get out on the branches and offer crypto that is a little more sketchy, or prone to the groupthink that drives the crypto market. I bought and flipped a bunch of DOGE on Binance because Coinbase did not offer the crypto. What I did not realize is that Binance.US, regardless of what their literature states, is fine with letting you buy in with fiat, but they really don't want to deal with letting you ACH USD out to a bank account. They, like all exhanges, make their money from crypto, not USD, transactions. Once I abandoned trying to do ACH withdrawals to a bank on Binance.US, and instead converted the USD to Stellar Lumens, transferred them to Coinbase, sold the Lumens a few minutes later, then did ACH transfer of USD back into my bank acct via Coinbase, it worked seemlessly. Long and short of it is, you are going to lose approximately 4% of your money doing this if you use Stellar Lumens as the crypto, but more if you use Bitcoin as the crypto to move, which wound up costing me close to 35%. These exhanges have to make money somewhere and, as a capitalist, I do not begrudge them from making a fortune doing it. As a heads-up to those who are new to the crypto market, be ready to pay fees. You do at the banks you use. They simply hide it so you don't see it. The crypto world wears fees on its sleeves. If I were going to stay in the crypto world, which I am not yet certain about, I would have a Coinbase and a Binance.US acct if you want access to some of the higher risk crypto that Coinbase may not be offering at the time. When it comes time to sell, know that you need to put Binance.US cash into a crypto that is relatively cheap to move, like Stellar Lumens, move it to Coinbase, then do what you will with it. Binance may let you IN with fiat, but they certainly don't want you exiting with it because they don't make crap if you do that. They make their money off you buying and then transferring crypto on their exchange. I made 600% on DOGE so giving Binance and Coinbase 4% to liquidate and put it all back into my bank was more than worth it. Info to keep in mind BEFORE you jump in. While I am leaving my intital review of Binance.US on the board, I am no longer compelled to throw them under the bus. Coinbase is more of a safe battleship and Binance.US is more of a battlefield. Both have their purposes and earn their money for what they bring to the table. Just make sure you know what you're doing and why you're doing it before you jump from the ledge. The reviews about Binance US locking up your account and then leaving you in limbo are legit. They have done this to me and now have my money and I have no redress against them. As far as I can tell, these people are a scam. I tried withdrawing just a little to see if I could do it and, while the screen reads that they sent a confirmation e-mail to verify the request, they simply don't send the e-mails so you are stuck. But they did manage to reduce my available balance by the amount of the failed withdrawal attempt. I read someone mention a class-action lawsuit and I suspect there are plenty of us now to do it. Not civil, but criminal. I would stay away from them entirely if you don't want to join the ranks of the rest of us who had our money taken from us by Binance US. And the good reviews are obviously written by the same person. Anyone who does any writing can see this plain as day.
Response from Binance.USJun 2, 2026
Hi there, Thank you for taking the time to share such detailed feedback. We’re sorry to hear about your withdrawal, support, and account access experience, and we understand how frustrating it can be when fund availability or next steps aren’t clear. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, including improvements to funding, withdrawal, and support flows. If you still need assistance, please visit https://support.binance.us/en/ so our team can review your case. Regards, Binance.US




