BimmerTech FZEReviews of bimmer-tech.net

I wen to BimmerTech to put Apple CarPlay into my M2. I had a few difficulties in installing the software as I was using a Mac, but the customer support help I was provided was swift and useful. The product and use of it in the car is outstanding. It has made what was a clunky Bluetooth set up, a seamless interface. I highly recommend BimmerTech for solutions that work and for their proactive follow up customer care and support.

All went well with the upgrade and support was excellent for the coding process. Only snag I had was in scheduling, which got sorted out easily enough. And most importantly, the upgrade works perfectly just as advertised!

My local dealer was slow with the Navigation update so I bought the Bimmetech navigation map update for SEA region. I am pleased with the experience from the time I ordered to the receiving the product from Bimmertech. The update was smooth and I also managed to help from Bimmertech. My local dealer still have not gotten back to me until today.

The first module I received didn’t work on my G12. Customer/Technical Service worked with me through several troubleshooting steps. When those didn’t work, they promptly sent me a new module that worked perfectly with my application.

Poor customer service -purchased a key FOB -sent paperwork in several times-no communication at all. Waited over two weeks- told them either get the key on order or refund. Note sent they are doing a refund. Went locally-key on order same day no issues at all. Never again Very disappointed. Craig

Recently purchased a 2017 MINI Cooper Clubman and the Sirius / XM radio had never been activated. Rather than go to a dealer and possibly lose the use of my vehicle for several days, I contacted BimmerTech, made a remote coding appointment and had the radio activated on time and from the convenience of my own driveway. Service was great and price was much less than what a dealer would have charged. Highly recommend using BimmerTech for any coding needs !!

Unfortunately I am one of the reviewers with a bad experience. I purchased a refurbished MMI prime wireless android auto unit that worked great for about 8 months. At this time the screen went completely blank out of nowhere. Over multiple weeks of troubleshooting the support was unable to figure out the issue and essentially said that I would have to ship the unit back at my own expense for them to possibly find out what the problem is. If they could not I would be forced to purchase a new refurbished unit at the original price I paid for. Personally I think that a $550 (Christmas deal) component meant for the internals of a car should last longer than 8 months and Bimmertech should be more concerned about the quality of their product. With the "your out of luck" attitude I received because the refurbished warranty was only 3 months (makes you think this might happen often) I will Personally be going to one of their competitors that sells a similar product in the future. Update 9/22/2022 I wanted to update my review with regards to the response from Bimmertech as I don't want it to be misconstrued. The troubleshooting consisted of two weeks worth of pictures, videos, updating, etc. If it was a simple setup issue or connectivity issue they should have been able to assist through their support line. Now to address the "free of charge" diagnosis. Unfortunately it doesn't look like trust pilot allows for screenshots but I turned this down because after my initial rating on this website they rescinded their offer and told me I would now be charged $200 if I didn't comply with their demand to remove my review. I chose to leave this up as I would like to leave an honest opinion of how this company operates for future customers. Keep the above in mind, and good luck with your product.

I bought the video in motion coding and have not been disappointed. The process and set up took about 30 and to download some software. I love being able to watch music videos or movies as you drive. It's a great feature and makes your car stand out to anyone,especially passengers! Thank you!