Consumer
Wont ship product
Wont ship product. Okay here is an update. More of a lack of info then anything else. Lead time for shipping the remote start was 7 to 10 days. They had a supplier issue and could not ship. I had to initiate most communication and was not told of the supplier issue. Could have been more patient if they had let me in on it. So I asked for a refund and hit this site. Low and behold they wanted to give me a tracking number saying it would not take long to get to me. Shipping from overseas by the way. I had already decided I have done without a remote start all my life and am good with that. They offered a 5% discount which was nice to offer but kind of low ball. Long story short probably good equipment just not great communication. So I rescind the won't ship part just should have let me know about the supplier issue. Update, Got my refund but only after waiting a week and calling and inquiring. Said it was processed already then low and behold that day I get a notice refund was processed. Overall satisfied with resolve. Most if not ALL of the contact was started by me. Thanks
Response from BimmerTech FZEFeb 13, 2024
Hello, Thank you for taking the time to provide your feedback. This case was resolved. We have been in constant contact with you throughout this process. You asked for the refund and it was processed. If there is anything else we can do or help you with, please give us a call or email us. Best regards, BimmerTech


