BillsharkReviews of billshark.com

I Just (As Of Tonight) Went Online To Get Started w. This Company. However, I Am Now Discouraged Due to The Reviews Which Are 90% Negative. I Hope They Haven't Already Pushed The Fees Through On My CC/. I Will Definitely Be Reconsidering/ Changing To A More Trusted & Better Business w. An A-1 Reputation. I Definitely Can't Even Afford To Risk Any Losses Like Explained By Both Previous & Current Customers. Sooooo... Thanks In Advance Everyone For You're Honest Reviews. I'm Glad I Went w. My Gut & Decided To Check Out These Reviews!!! -Anissa Kyle

I used Billshark through the PocketGuard budgeting app. I read up front that they take a 40% cut of your savings. What I failed to look into was how exactly they bill this. It's shocking to receive a bill in the HUNDREDS when you're trying to SAVE money. They ended up saving me money without canceling any services, although they were trying to do that at first and I told them I did not want any services taken off of our bills, I just wanted the reduction. And to their credit, they were able to do that. But the reduction periods can be for years, and they will bill you for 40% of the savings over those years! Fore example, they were able to save me $300 over the course of 2 years off my phone bill. So you get charged for 40% of YEARS worth of savings. They say just enough up front so that they can't be accused of the bait and switch, but they conveniently leave out details about how EXACTLY you will be charged. I also received a message saying they will re-negotiate for me automatically once the savings period is over. No thanks!!!!!! I had to email them asking them to not automatically renew this service. I feel trapped now and taken advantage of. I don't recommend using them.

Its a great service but they take waaay too much money. They negotiated me $600 in savings that I will accumulate at $50/month and took $240 of it immediately.

DO NOT USE THIS COMPANY!!! First, I originally left positive feedback for this scam company. Now, not so much. I was told that they lowered my Xfinity/Comcast bill by $48.00/mo. for 1 year. After a couple of months, my bill is still the same. I contacted them and was asked to send in my bills for Feb., March and April. I sent the top page with the amount. That was not good enough. I had to email the entire bill. Why? I don't know. The total savings was $576.00. They then take 40%= $230.40. I have to hope I get refunded. However, I used paypal and I have it in writing that they will refund my payment.

They “Negotiated” my AT&T cellular bill. All that was done was removal of an add on. Hardly worth paying $98 for. Absolute scam. Please avoid this company for they will only do what you can do for free on your own. Even after I told them to leave everything alone I still get charged because there is “savings” even though I’m not accepting their changes.

Total scam. Billshark invoices based on a percentage of the “savings” they negotiate on your behalf. In my case, Billshark is claiming that they saved me a ludicrous amount, and they are unwilling or unable to give me a list of where their calculated savings are coming from. My negotiated bill is within $10 of my previous bill, but they are claiming they saved me $600. I’m being invoiced for several times more than the change to my bill, and Billshark cant back up where their numbers are coming from. As far as I can tell theyre totally made up. EDIT: Their reply below is also totally false. Yes their pricing structure is clear and they did send me a breakdown of their numbers, but their numbers are 100% demonstrably incorrect— theyre looking at the incorrect values. They can just say they saved you $5000 and theres nothing you can do about it even if its not reflected in any statements or future billing projections. Their customer service also just stops responding, and they refuse to escalate internally. Their “escalations” are just transferring you to another front line service rep. Stay far away.

Do not use. They'll sit and sit on your claim until you forget about it and then completely ignore what was asked and Make-up absurd savings so they can charge you whatever they want. Update to their response: In regard to their response below, they didn't respond... it's been a while now, but I believe well over a month or even several months before they took any action. I figured nothing was happening with their service and then they proceeded without consulting me further and did something I did not ask for at all. They basically did the opposite of what I wanted done and then tried to charge me nearly 500$ for it. I responded many, many times to them, called them on the phone a number of times, etc. as well as fought with my bank and neither would reverse the charges. Bank has some contract with them direct, so be careful.

For several years these sleezy people pretend to be customers or potential customers for our business. They send requests for customers that do not exist. I have emails (spoke on phone as well) H. H....S (no longer with you guys) over there, who promised the harassment and sleezy behavior would stop. As a point of order - we never discuss customers' accounts with strangers and have never actually had a bill shark discuss an actual customer. I see from the real reviews for Bill Shark - you guys rip off your customers. Really sleazy. I will reach out to management again.