Akiva U.
was helpful even after confirming the…
was helpful even after confirming the video
Response from BilloJul 9, 2024
Thank you for taking the time to give your feedback. We really appreciate it!

Billo is the first-of-its-kind creator marketing platform that turns brand-creator partnerships into a measurable growth channel. It brings creative collaboration, testing, and scale into one data-fed workflow, so teams go from idea to winning ad without the guesswork.
Billo (billo.app) has 501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Akiva U.
was helpful even after confirming the video
Response from BilloJul 9, 2024
Thank you for taking the time to give your feedback. We really appreciate it!
Z T.
Their support is terrible, it takes so long. I asked for a certain type of video but got something else instead. It was approved without giving me a chance to request any edits, and now they are saying I can't. The user experience is bad, the platform is full of bugs, and I didn't realize that I had to ship out to someone. I somehow approved them without clicking that I approve them. This is weird, buggy and the support is bad.
Response from BilloJul 4, 2024
We’re very sorry for your experience and are always looking to improve and provide the best customer service. I couldn’t locate your account, but if you need assistance, you can contact our Customer Support team at [email protected] or through the chat function on the platform.
Robert M.
I deposited 500$ for a package on their platform for a video, but in the end decided not to use them. I asked for a refund, and the support has been surprisingly very helpful, giving me a full refund quite fast. On this part, I could trust them again with some of my money in the future.
Response from BilloJun 26, 2024
Thank you for taking the time to give your feedback. We really appreciate it!
Jemima O.
It's a great platform to work with, easy access to premium creators and great content. Some enhancements could be made, but generally very intuitive.
Response from BilloJun 3, 2024
Thank you for your feedback and kind words. We are working hard every day to meet expectations like yours and we want every experience to be “five stars”! Hoping to work with you again in the future✨
Anna S.
Terrible experience with Billo. We have hired two content creator and the videos we have received are less than average, one isn't even about our product, the creator just sent an old video (it was in her portfolio) and it's somehow been pre-approved by Billo. I'm waiting for a response, but it has been such a waste of time. I would recommend you stay away from it, I certainly wish I didn't pre pay for the credits.
Response from BilloJul 4, 2024
We deeply regret to hear about your experience with Billo and sincerely apologize for any inconvenience caused. We strive to ensure the highest quality of content and are disheartened to hear that this was not your experience. If you have questions or concerns, you can contact us at [email protected]
Mark B R.
I recently used Billo for my content creation needs and was thoroughly impressed. The process was quick and clear, making it easy to navigate from start to finish. I found a fantastic content creator who went above and beyond my expectations. Highly recommend Billo for anyone in need of quality user-generated content.
Response from BilloJun 3, 2024
Thank you so much for your feedback. We are happy you are enjoying working with us! Best wishes :)
Elizabeth
I had less than a day feedback response after uploading video and after the second try for audition it took literally hours to receive a welcome response. Which makes support awesome.
Response from BilloJun 3, 2024
Thank you for your feedback, that means a lot to us. Happy to work with you! Best✨
Heather B.
Of all the platforms I use for brand deals, this is my favorite!
Response from BilloJun 3, 2024
Thanks for your feedback ✨ We are here for you anytime 😊