BilloReviews of billo.app

Response from BilloAug 26, 2026

Thank you for sharing your honest feedback. We’re glad to hear that you’ve had a positive experience with our creator network and the content produced through Billo. We also appreciate you being candid about the pricing and editing service. We understand that having more flexibility around custom deals and pricing is important, and we’ll make sure your feedback is shared with the relevant team. We’re always looking for ways to make our pricing and services more transparent and provide better value for our customers. Thank you again for taking the time to share your experience.

Response from BilloJul 21, 2026

Thank you for sharing your experience, and we’re sorry for the frustration this caused. We truly appreciate the work you created for TikTok and Instagram posting. 💚 As part of this collaboration, the agreement was that the content would remain live on your social channels for 30 days, and payment would then be processed within up to 14 business days after that period ended. We completed the payment on June 30. That said, we understand that the timing may not have been communicated clearly enough during the process, and we could have done a better job providing updates along the way. We’re sorry that you were left feeling like you had to follow up multiple times to get clarity on the payment status. We’re glad we were able to resolve the payment, and we appreciate you bringing your concerns to our attention. Your feedback helps us improve our communication and overall creator experience moving forward. Thank you again for your patience and for collaborating with us. ✨

Response from BilloJul 21, 2026

Thank you for your feedback and for being a Billo customer! 💚 We’re really glad to hear that you enjoy using the platform. We completely understand how disappointing it can feel to lose credits that you’ve paid for, and we appreciate you sharing that concern. Your feedback is valuable, and we’ll make sure it’s passed along to our team as we continue reviewing ways to improve the customer experience and make our credit system as clear and fair as possible. If you’d like, please reach out to our Support Team with your account details. We’d be happy to take a closer look at your situation and see if there’s anything we can do to help. Thank you again for taking the time to leave a review! ✨

Response from BilloSep 9, 2024

Thank you for your feedback. I’m sorry to hear that you’ve been experiencing issues with our customer support. We’re constantly working to improve our services and your input is invaluable. Regarding the changes in the video ordering flow, our goal is to simplify the process and enhance the user experience. We understand that changes can be challenging, and we appreciate your patience as we work to make the interface as user-friendly as possible. If you have any specific concerns or need further assistance, please don’t hesitate to reach out. We’re here to help!

Response from BilloJul 4, 2024

Thank you for sharing your feedback with us! We're sorry to hear that you're having difficulties getting approved to work on a task. Please contact us at [email protected] or via the app, and we’ll provide you with the assistance you need!

Response from BilloSep 11, 2023

Thank you for bringing this to our attention! We're always looking to improve and provide the best user experience, your feedback is very important to us. 🙏 We are grateful to have creators like you on board. Thank you for your collaboration and great work ethic! Best 💜

Response from BilloJun 28, 2022

Thanks so much for your thoughtful review. This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart💜 Our team will make some changes to their workflow, to ensure that this would not happen in the future.