BilloReviews of billo.app

Response from BilloJul 21, 2026

Thank you for taking the time to share such detailed feedback, and thank you for being part of the Billo creator community since 2021. Completing nearly 600 videos with a 100% on-time delivery score and consistently strong reviews is an impressive achievement, and we truly appreciate the work and professionalism you’ve brought to the platform over the years. We’re very sorry to hear about your recent experience and understand how frustrating it must have felt, especially after you had raised concerns about the scope of the project before accepting it. We also understand your disappointment regarding the additional compensation that was discussed and the lack of follow-up when the brand became unresponsive. Your feedback highlights concerns around campaign scoping, revision expectations, and communication during escalations, and these are areas we take seriously. We’ve shared your comments with the relevant internal teams for review so we can continue improving how these situations are handled for creators. While we’re glad to hear that the original video was paid, we understand that this does not fully address your concerns about the additional promised payment and the time you invested trying to make the project work within the platform’s upload limitations. We genuinely value the years you’ve spent creating content through Billo, and we’re sorry that this experience left you feeling unsupported. Thank you again for sharing your perspective—it’s feedback like this that helps us identify where we need to do better. 💚

Response from BilloNov 19, 2025

We’re sorry for the inconvenience regarding the VAT invoice. Please reach out to our support team with your order details, and we’ll make sure a proper invoice is generated and sent to you promptly. We appreciate your patience and understanding as we resolve this! 💜

Response from BilloNov 19, 2025

We’re sorry to hear that your experience with Billo and our creators did not meet your expectations. 🙏 At Billo, we strive to maintain a high standard of professionalism from both our creators and our support team. Feedback like yours is very important to us, as it helps identify areas where we can improve and provide better service. We encourage you to reach out to our support team directly if you encounter any issues in the future so we can address them promptly and ensure a smoother experience. 💜

Response from BilloNov 19, 2025

We’re very sorry to hear about your experience and truly apologize for the frustration and delays you encountered. 🙏 At Billo, we strive to provide high-quality content and professional communication from our verified creators. While most creators deliver excellent work, we understand that sometimes expectations aren’t met. We take concerns like yours seriously and have shared your feedback with our team to review both creator performance and communication standards. Our goal is always to ensure campaigns are delivered on time and meet quality expectations. We encourage clients to reach out to our support team immediately if issues arise so we can step in and resolve them as quickly as possible. We genuinely appreciate your candid feedback, as it helps us improve the platform and the creator experience for both brands and creators. 💜

Response from BilloNov 19, 2025

We’re sorry to hear that your experience didn’t meet your expectations. 🙏 Billo strives to provide a variety of opportunities that cater to different creators’ skills and goals. While some projects may be smaller in scope, there are also higher-value campaigns with more requirements and pay. We encourage you to explore different campaigns and creator tiers, as there may be opportunities that better match your expectations and experience. We appreciate your input and hope you might consider giving the platform another look in the future. 💜

Response from BilloNov 19, 2025

We sincerely apologize for the frustration and disappointment this situation has caused. 🙏 Billo strives to maintain a platform that is safe, compliant, and accessible to creators in accordance with legal and regulatory requirements. While our public-facing eligibility requirements include age and residency, certain internal policies may impact eligibility in ways that are not immediately visible. We understand how this may feel frustrating, and we genuinely appreciate your perspective. Your feedback will be shared with our internal team for review, as we are continuously looking for ways to improve our processes and ensure they are as transparent and fair as possible. Thank you again for your candid feedback. We truly value your thoughts and hope to continue improving the creator experience. 💜