taha M.
Help with confirming the reservation
I booked it online and it said reservation failed. So I contacted the customer service was served by Adam and he addressed me query quickly and efficiently..

Billabook is a travel technology company specializing in hotel bookings worldwide. The company was founded in 2020 by a team with extensive experience in the travel industry. We connect travelers with a wide range of accommodation options through integrations with wholesale suppliers and real-time availability technology, enabling access to competitive hotel rates. Billabook operates with proprietary technology and is a Google Hotels connectivity partner.
Billabook (billabook.com) has 394 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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taha M.
I booked it online and it said reservation failed. So I contacted the customer service was served by Adam and he addressed me query quickly and efficiently..
Alix N.
Very good service provided by Adam!
Géza
April from the Billabook team was exceptionally helpful and professional. She responded quickly and kept me updated throughout the process. Her support made the whole experience smooth and stress-free.
Danny S.
I was unsure after reading negative reviews on Trustpilot, but I needed a last‑minute stay at the Hilton Gateshead/Newcastle. Billabook came up via Google Hotels at a jaw‑dropping price—just over half what I expected to pay. Even if my booking hadn’t worked out, I was travelling within the UK and could have easily found alternatives, so I decided to take a chance. Everything went smoothly. I received confirmation quickly, just as others have with Billabook. I even requested a quiet room, and that’s exactly what I got! For less than 60% of the usual price, I got the room I wanted—no surprises, no problems—just seamless service and fantastic savings. I will be using Billabook again and recommend it to anyone hunting for the best hotel deals.
Mhmd S.
Adam the one who was dealing with me & was a perfect service. Thanks Adam
Mehroze A.
Booking made quickly as advertised, by far the cheapest rates on Google.
Thomas P.
Prior to booking with Billabook, I was not familiar with the company. I found it on Google Maps and saw their price was substantially less than other travel sites so I used them to book my vacation to Cabo. I read some reviews about issues with the company, but I had zero issues. I received my confirmation timely and then called the hotel to confirm they had my reservation and I found everything was in order. I was seamless and saved me more than $500 on my stay! Awesome experience!
Desh
Great prices and excellent support from team.