Bikes OnlineReviews of bikesonline.com

Great deal on the bike. My son loves it. Pickup was quick and easy.

The polygon T6 is an absolute great bike. Completely upgradable. Budget friendly. With some really good upgrades it can be a pro level bike. Shipping is the best in the business. Really good customer service.

Bicycle arrived super fast and is awesome. Very pleased, you guys are the best!

My bike was very well packaged and included a tool kit and directions. There were only about three steps to assemble the parts. The only thing I disliked was that the brakes and gear shifter were put on the handlebars upside down so we had to flip those around. But once the bike was assembled it rode beautifully! The gears transition very smoothly and everything works great.

After repeated attempts to get a status update on my order after weeks had passed, their online order tracking couldn’t locate my order… I finally got a response that they couldn’t locate my items…waiting for a refund. To top it off they just sent a request to review the item that they could not/did not deliver. Really?!?! I’ll be sticking with Jensonusa.com both because they communicate better, have better customer service and orders usually show up within 48hrs.

So far I am impressed! I was skeptical about the DT Swiss suspension but the shock is very supple and supportive. The fork I am still setting up but so far I would say it feels like the SID Ultimate with the original race day dampener. The drivetrain I swapped with AXS and replaced the bars/stem with preferred components. Overall I am happy with the bike and once I get more time on it I will update with any new information.

Going out of my to write a review. As far as I can tell this is a very well run company. My bike came in exactly as ordered and even when I originally put down the wrong delivery address the customer service support was 10/10 to help me resolve it. Would definitely order from here again.

This company is terrible. My 3k bike was delivered with a missing front hub part. Contacted the customer service when I was getting the bike ready for the first time riding it in the spring. They sent me a part number and told me they were not going to send me the missing part. I was expecting more help from bikes online. you would think they would simply send me the missing part.