Chris K.
Friendly folk but bikes could be better
I chose these guys as they were the only ones not running after you down the street begging you to take a leaflet or sign up for a bike. Hired one from the booth at Central Park and the staff were friendly folk but the bike I hired was in a poor way. Brakes weren’t as sharp as they should be and only 50% of the gears worked .
Response from Bike Rent NYCMar 12, 2020
Mr. Kirby, we are sorry to hear that the bicycle that you rented was not up to our quality standards. We also apologize that you weren't told to call us if anything was wrong with your bicycle. We regularly maintain and inspect our entire fleet for damage and wear. We hope that you will use our service again, and be completely satisfied.