Bike Rent NYCReviews of bikerent.nyc

The experience was really great! I enjoyed all the city on the bicycle, all the staff were so kind.

Good Deal ,Fast service. I'd do business with you again.

I had a fantastic experience that I will never forget. I highly recommend bikerent.nyc for tours of central park and brooklyn, I was flabbergasted by the knowledge of the tour guides! They were so friendly and the bikes were grade A as well.

Easy to use and affordable service. Convenient especially in NY City.

Excellent and clean bike. The service is awsome. And the staff very nice. Thank you

I bought a used bike from this company in the end of May. At the time, they were offering free shipping in the city. I had to contact them, and tried to set up a time, but they were VERY unresponsive to emails. I understand that we're in the middle of a pandemic, but they need to get more organized with facilitating bike sales. I ended up just having my husband pick up the bike from the store a week later. When he got there, they only had one size available even though they advertised 3 sizes on the website. Flash forward a month, the bike is falling apart. I've taken excellent care of it and yet the front derailleur and chain broke off. I contacted the company about it: no response. I brought it to get fixed and tuned up at a local trusted bike shop, and they charged me $200. I should have bought a brand new bike for this price that actually fits me. Moral of the story, do not buy a used bike from this company.

I had an excellent experience with Bike rent. This place helped me a lot during this lockdown by providing me with a helpful (and coveted..) bike. As an essential worker, I am very grateful for their assistance and generosity. Thank you again!

I ordered a bicycle from the Bike Rent NYC online shop. 10 days later I had to call them about the shipment. When I received the shipment then two days later it was a completely different and wrong product. Customer service was of little help and made promises that were never fulfilled. After another week I still haven’t received my product and the contacts will not answer their phones or emails and their mailboxes are full. Consumers beware.