Damien
The manager was totally incompetent
The manager was totally incompetent, she was so rude that it's unbelievable to let her work. Luckily, her assistant came to give us proper guidance. He was embarrassed for her.
Response from Bike Rent NYCMar 26, 2020
Hello Damien, Thank you for leaving your feedback here. This is most concerning as that is not how we want our customers to feel. We will certainly address here to make sure that our normally high-standard of customer service is met at all of our locations.




