BikeclosetReviews of bikecloset.com

I've bought bike cassettes from them and no issues. Texting is the best communication during their current business hours in PST. They respond immediately and thoroughly.

A great small shop. Especially great customer service. I bought 3 of them, the previous two were of wrong size, and got very smooth experience in returning them. It seemed to be a small shop so it doesn't have a lot of inventory, and often have many sizes missing. However once there is a size fit, it normally is a great deal. Bought a POC Pro thermal jacket from it, and it's great. New, clean, awesome. 60% off from the POC official website price.

I bought the Fizik X4 Terra shoes. The shoes are beautiful, but i'm truly impressed with how fast I received the order within 48 hours!!! Totally recommend and also great deals

Like others, I am a first time customer at Bike Closet. After much searching, BC was one of the few retailers that had the exact, 1/2 size Sidi MTB shoes I needed, and at a great sale price. The 1/2 size was not available or shoes were completely sold out at all the big sites I usually buy from and no local shops sell SIDI. Really great prices and fast shipping and delivery. It will be a go to for future needs, especially if my local shops do not carry what is needed.

Great customer service even tho its a text.

If you’re here, you probably just saw a great price online when you searched for a cycling item, and now you’re trying to figure out if Bike Closet is legit. I did the same thing last week when I saw that they had the best price (by far) for a rear derailleur. I ordered it on their website, they shipped it same day USPS (Wednesday afternoon), and it arrived early Saturday morning. It was new, boxed, and installed and riding that day. I had a great experience with them.

Absolutely horrible I got two very expensive smart trainers from them and they played a shell game when I tried to get them to let me return them. There are a lot of legitimate online bike part businesses out there do yourself a favor and stay way the heck away from this one or you will have to get your payment provider involved which is not worth it with how many good dealers there are out there.

First time customer at Bike Closet. After searching online high and low, BC was the only retailer that had the exact Sidi MTB shoes I wanted to try out, in my size, and at a great sale price. Size was not available or shoes were completely sold out at all the big sites I usually buy from. The idea of text-only customer service (no phone or email support) was somewhat of a concern, but I did get prompt responses to my questions. (I think this helps keep BC's prices so competitive.) Great selection of bike gear, really great prices, fast shipping and delivery, especially if you live in Northern California. Now my first choice for new gear. AND...we should ALL support our local small businesses!