Fadila D.
This was one of the worst service…
This was one of the worst service experiences I’ve had. My appointment was confirmed, and I stayed home all day specifically for it. Then, at the last minute, I get a message saying the provider “had something come up” and can’t make it. If they had told me hours in advance, I could have made other plans or booked someone else. Instead, they canceled basically right before the appointment, after I already rearranged my entire day. They then tried to push me to reschedule for later, which I cannot do because of my family schedule. So my entire day was wasted for nothing. This shows zero respect for customers’ time. If you book with them, be prepared for last-minute cancellations and excuses. I will never use this service again and do not recommend it to anyone.
Response from BigtoeFeb 13, 2026
Thank you for sharing this. We’re truly sorry for the last-minute cancellation and understand how disruptive and frustrating it is to set aside your day only to have the appointment canceled. This is not the experience we want any client to have, and we take reliability and respect for our customers’ time very seriously.