Brett
A Solid Product.
There were some qwerks with the order at first -- but, they ultimately came through and delivered a great product.
Personalized big stuffed animals are our speciality.
bigplush.com (bigplush.com) has 370 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Brett
There were some qwerks with the order at first -- but, they ultimately came through and delivered a great product.
Lori
Love the teddy bear, everything was great except the personalized ribbon; they spelled my daughters name wrong. I did call them and they were very nice and are having a new ribbon made up and shipped to me.
Karan
Never have been shipped
Response from bigplush.comDec 12, 2014
Hi, I'll be happy to help. I see you placed your order with Delivery no later than Dec 12th. Tracking information at usps.com shows your order was delivered yesterday by the US Postal Service on Dec. 11th at 11:07 AM "at or by mailbox". Please check again to make sure it might be with a neighbor or by the house. We will try to call you in the morning to resolve your problem, and you can also call us at 1-800-238-9481. Let's see what exactly happened, and let's work to make sure you are satisfied. BELOW is a copy of the tracking status for this order as of now, from usps.com: Tracking Number: 9405515901484987015463 Image of a progress bar displaying In Transit status delivered Updated Delivery Day: Thursday, December 11, 2014 Product & Tracking Information Postal Product: Priority Mail 2-Day™ Features: USPS Tracking™ Up to $50 insurance included Restrictions Apply Priority Mail Insurance info icon DATE & TIME STATUS OF ITEM LOCATION December 11, 2014 , 11:07 am Delivered, In/At Mailbox WALTHAM, MA 02451 Your item was delivered in or at the mailbox at 11:07 am on December 11, 2014 in WALTHAM, MA 02451. December 11, 2014 , 9:38 am Out for Delivery WALTHAM, MA 02451 December 11, 2014 , 9:28 am Sorting Complete WALTHAM, MA 02451 December 11, 2014 , 8:13 am Arrived at Post Office WALTHAM, MA 02451 December 5, 2014 , 7:54 pm Shipping Label Created NEWARK, NJ 07105 December 5, 2014 , 5:56 pm Departed Post Office NEWARK, NJ 07105 December 5, 2014 , 4:44 pm Picked up by Request NEWARK, NJ 07105
Carla
Wanted a giant, over-stuffed bear for my daughter for X-mas, one that was soft and squishy- and Big Plush did not disappoint. Nice quality, very huggable and not stiff, like one you would get at a county fair booth game. And the price was perfect, especially with the15% off first-time buyers discount. I misplaced my discount code and the rep was happy to issue me one over the phone. Highly recommend. Took a few calls to get thru to someone, but no problem on my end. Worth the call and the wait! Shipping was free and nicely handled.
Lee H.
Fast shipment! Unfortunately, my daughter changed her mind about what she wanted Santa to bring. BigPlush was more than helpful. They refunded me and asked me to donate the duck to a less fortunate child. Will definitely recommend them and order again!!!!
Barbara V.
I admit to being concerned about ordering from this unknown site but my fears were unfounded. The 60" teddy bear is perfect for my teenage granddaughter: extremely huggable with silky soft fur and a sweet face.
charley
its Awesome. My grandson wont let it out of his sight. he sleeps with it and plays with it. he even gave it a name. I bought other items from here that were great too.. Thanks Again this is the only place I go when my grand children want stuffed animals. great prices too !.
lisa
Ordered a personalized unicorn. It arrived quickly and looked exactly as pictured. I am very happy with it and excited to give it to my niece. She is going to love it.