Big LotsReviews of biglots.com

When you put "nothing held back" and "all items up to 60% off" then have 1/3 of your store with signs saying "everyday low prices" instead of discounted signs, THAT IS FALSE ADVERTISING! You should let people know that none of your food, drinks, et al. are on sale; and that holiday food items and baking goods do not count as 60%off holiday items, even though most are expired anyway. I am not surprised stores are closing. From computers at checkout refusing to take the BIG LOTS credit card at times to not honoring coupons in people's rewards accounts, your closing has been a long time coming. Should have done better, rather than consistently raising prices on the same, low to mid-level quality items.

I purchased a roll of Bigford garlic summer sausage. It was for my son. He opened it and tasted it. Said it was mushy. We looked at the back of it to see it had expired. I contacted Biglots to tell them and ask if I could get a refund. I was told sorry no refunds. I have contacted the CEO of Biglots and am reporting it to the local authorities. I also contacted Bigfords as well. I can see why the store is going out of business.

I went to there store in Port Charlotte, the store has no real deals 10% to 25%. The charts they have on all of these are wrong. It says 14 dollars its 80 cents Not true all the signs are bull shit. Never going back, now I know why they are going out of business.

The One in Washington sucks but since they are closing it’s supposed to be having deals but know the posters say they are cheaper but no when you get to the frond they pout it as normal price. bro like what .

It's All bad news & a complete SCAM - DO NOT BUY FROM THESE PEOPLE. Ordered 20th December, package never arrived despite tracking saying it was delivered on 12th January. ALL EMAIL ATTEMPTS TO CONTACT (TO MULTIPLE EMAIL ADDRESSES) HAVE BOUNCED BACK. FRAUDULENT COMPANY.

Ordered, supposed to have been here in 3 business days, two weeks later has not shipped, yeah so a scam. If not shipped in a couple days BBB report here

Wow Big Lots i am so dissatisfied with your customer service. I ordered a makeup vanity the beginning of December 2024. I received a confirmation email stating my order would arrive by the end of December. I never received an email that I would not receive my item, I kept waiting for a del8very date so I called only to find out my order was canceled by Big Lots because it was out of stock. Why would i get a confirmation of my purchase and a delivery date if it was out of stock and no email informing me. I did find the same item on Wayfair tho. I have purchased 4 to 5 pieces of furniture in the past 4 years from big lots but the past year purchases online and in store have not been the best. I will definitely be closing my account

I bought what was supposed to be a brand new dirt devil vacuum and when I got it home it was heavily used and broken someone had switched they are old and broken one for the new one in the box. And Big lots because they're going out of business refuse to at least let me exchange it for one that is new and works I wasn't asking for money back I just wanted a product that worked correctly since it was their mistake they put it back on the floor and didn't even check it. Hell for all I know it could have been one of the employees that brought it from home and switched it out I wouldn't doubt it. Now I'm out 50 bucks Big lots is not what it used to be good thing they're going out of business.