Big Home TaxReviews of bighometax.com

Scam alert. They requested a refund from Turbo tax on my license so I cannot file my taxes according to Intuit. They would not offer a refund but instead offered a new license. I chose to not take a chance that they would also request a refund from Turbo Tax on that one so I purchased a license from a know good source and completed my taxes. Never again will I go to a site that undercuts all the other retailers.

I purchased TurboTax through Big Home Tax and when I had problems with it they wouldn't return my texts and so I contacted Intuit TurboTax and they said that Big Home Tax is a Scam.

Everythong was working smoothly, except that the lisence couldn't be activated at first. But the customer service was great!

DO NOT BUY from this business! I, like many others, have apparently been scammed by Big Home Tax. I bought Turbotax Home & Business and installed it immediately with no problem. I installed my 1 free state but needed a second state. I am unable to download & install any additional state programs, now. Intuit support now tells me they have cancelled the my software licence because it was sold multiple times. This will prevent my filing or purchasing in the program.

Purchased 2024 TurboTax with State. Did the taxes and went to pay to efile the state and got 'Hmmm, something appears to be wrong, try again later'. Tried a few more times but finally called TurboTax. They tell me my product key was canceled. What??? I call this company, whose website states 24x7 tech support and get a full mailbox, no one answers. Asked if i wanted to SMS my number for a callback. YES. That was 3 days ago and I haven't heard a word. I would say I have been scammed by this company. So, beware doing business with them. Intuit has been given their information and are now aware. Unfortunately I'm shit out of luck unless they finally call me and resolve this issue. TurboTax said in most instances when a product key is canceled, its because it was stolen. Guess I won't be buying from them again. Just don't want this to happen to someone else. Probably already has.

Good service, good price, bought turbo tax home and business versions

Easy to use, download and get Turbo tax deluxe up and running! Application code right there to use. Will use them again

The price was right and the software being available right away was a deciding factor in choosing them. They offered and I got an immediate download with a Software Key in the receipt confirmation rather than having to wait 12 hours to download it like numerous other vendors. This was a major plus in my decision factors to use them. In past years I have purchased online from Staples or other major players but this year their prices were far higher than Big Home Tax's, so after reading their mostly positive reviews I went with them. My only complaint is that when the charge came through on my credit card bill, the confirmation only said I had purchased something from "Paypal", in the "Family Clothing Category" with no mention of the selling Co. name or that I bought TT software. When I called them, neither my card co. nor Paypal could tell me what the purchase was for and the "vendor" website link provided on my CC bill didn't work, so I thought I had been scammed and cancelled the transaction. I later went to use the TT software which would not work, which turned out to be because they reversed my software download, after I had cancelled the unidentified "purchase" on my credit card. I ended up having to repurchase it with my replacement credit card, losing a $7 discount I originally received, that was expired and I could not get to work with a replacement code they gave me.