BiggerBooksReviews of biggerbooks.com

THE WORST I ordered my books on the 8th and its the 21st i understand 3-5 bussiness days bu they should have already been here my class has already started. I emailed them to ask about why my books have not made it to my house and the person talked to me like i was stupid. They did nothing to compensate for the issue.

TERRIBLE! I ordered a Christmas present (cookbook) for my mom this Christmas and have already been so disappointed despite the fact that I haven’t even received the book! I ordered it on December 16th, which I understand is very close to Christmas so I was not expecting to find much as far as availability and shipping dates. I specifically was looking for this cookbook that I had found on several websites (Amazon, Walmart, books-a-million, etc.) although they were on these sites, they were either out-of-stock or wouldn’t arrive until January. SO I was obviously excited to find that if I paid extra shipping and ordered that day, it was available and would arrive by the 23rd at the latest. THIS WAS NOT TRUE! All I got was an order confirmation email on the 16th and got no further information until I called on the 21st. They were easy to reach, but the agent informed me that the fast shipping only applies after they’ve received the book from a third party (I assume) and it can take up to 10 days to even receive the book on their end!!! WHAT?! It’s now the 26th and all I have received in my email is an updated shipping confirmation, but when I click “track package” it reveals no delivery date or even the location of the package. This has all been disappointing given that it has been Christmas time and it’s stressful to have to “babysit” your order after it’s gone through because it’s not being updated (or just not moving) and it’s disappointing that I’ve paid almost double what i would have if I’d used Amazon because it stated that I would get it by Christmas. I understand this site also sells textbooks and, although I’ve just finished college, I would never risk ordering from here again. The prices aren’t very good and this whole situation has been frustrating. I gave it a star just for the agent answering my call quickly and being as helpful as she could have been. I’m hopeful that when the book gets here it will be in good condition and my mom will love it🤞🏼

I ordered my book, it came on time and undamaged. Book was in great condition. Thank you

The packaging was great. The book arrived in an amazingly short amount of time, even for expedited shipping. The book looks brand-new. The spine isn't even creased. The problem? It's been saturated in a fragrance that makes me sick. It's the 2nd textbook I've received (different companies though) with a horrible, strong perfume coming off every page. Stop doing that, please!

Very timely service Thanks

Fast delivery and my rented book is in great condition!

Great and excellent job

The correct book on Thomas Jefferson I wanted arrived promptly, in good condition and at a very reasonable price. Glad to have chosen BiggerBooks for this purchase.