Mei W.
I ordered a new book, but received a used book
I ordered a new book, but I received a used book instead. Very disappointed and dissatisfied.I requested a return yesterday , but haven’t receive any response yet. The customer service needs to improve.
Response from BiggerBooksSep 11, 2021
Good afternoon! We apologize for the inconvenience this may have caused you. Your account has been set up for a full refund upon the return of the item. If you have any other questions or concerns, please let us know. Thank you -BiggerBooks


