Bigbigmart.comBigbigmart is a sneaker clothing brand focused on sneaker matching shirts—graphic tees designed to complement the colors and character of your favorite kicks.
Bigbigmart.com (bigbigmart.com) has 425 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
425 approved reviews, newest moderated first
Tom
Good price decent shipping
Response from Bigbigmart.comDec 28, 2023
Thank you for the positive feedback! We're delighted to hear you found our prices reasonable and shipping satisfactory. We appreciate your feedback and look forward to serving you again.
Ken & Ann H.
NO returns accepted. Will never purchase here again!!!!
Response from Bigbigmart.comDec 20, 2023
We're sorry to hear about your experience, and we apologize for any inconvenience. About our return policy, you can refer to this link: https://bigbigmart.com/returns-refunds/. If there was a specific issue with your purchase, please reach out to our customer service team, and we'll do our best to address your concerns and find a suitable resolution. We value your feedback and want to ensure your satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.
Michael P.
Delivered as promised with a great price. Keep in touch on a personal level. Even though there was a slight misunderstanding they gave a discount.
Response from Bigbigmart.comDec 20, 2023
Thank you so much for taking the time to share your experience! We're thrilled to hear that we delivered as promised and that you appreciated our commitment to maintaining a personal connection. We understand that misunderstandings can happen, and we're grateful for your understanding. If there's anything else we can do for you or if you have further questions, please feel free to stay in touch. We value your feedback and look forward to serving you again in the future!
Diana C.
Great price and prompt delivery!
Response from Bigbigmart.comDec 19, 2023
Thank you for your positive feedback! We're delighted to hear that you were pleased with both our competitive pricing and prompt delivery service. Customer satisfaction is our priority, and we're thrilled to have met your expectations. If you ever need anything else or have further inquiries, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
John
Accurate and quick. Thanks
Response from Bigbigmart.comDec 19, 2023
Thanks for your nice feedback. We're thrilled to hear that you found our service accurate and quick. Providing efficient and precise assistance is our top priority, and it's always rewarding to receive positive feedback. If you have any more questions or need further assistance in the future, feel free to reach out. We appreciate your kind words and look forward to serving you again!
Jim P.
Delivery was quick and item was as described.
Response from Bigbigmart.comDec 13, 2023
Thank you for taking the time to share your positive feedback! We're delighted to hear that you received your order promptly and that the item matched the description. Our team works hard to ensure a smooth and efficient delivery process, and we're thrilled to know that we met your expectations. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your business and hope to serve you again in the future!
Stephanie
I ordered some NFL Hawaiian Tropical shirts for my spouse for Christmas. It took almost 30 days to get them. The company could improve on communication with their clients on how long up front the order will take and offer shipping tracking so customers can follow tracking. Their pretty good at responding to your emails. But they could offer different options for shipping, so that if you want to get your items faster you have that option. They offered me part of money back on my order as an apology for delayed order. I am just grateful I got my order for my spouse for Christmas. Now I hope the shirts fit. Will see. Over all not a bad company, just needs some changes and I would recommend to anyone. Blessings for a peaceful and blessed Holiday to all. Stephanie
Response from Bigbigmart.comDec 13, 2023
Thank you for sharing your experience and valuable feedback. We appreciate your understanding regarding the delay and apologize for any inconvenience caused. Your suggestions for improved communication, tracking, and shipping options are noted, and we'll work on making these enhancements. We're glad you received your order in time for Christmas, and we hope the shirts fit perfectly. If you have any further concerns or questions, please feel free to reach out. Wishing you a peaceful and blessed holiday season!
edna M.
Got the product fast
Response from Bigbigmart.comNov 25, 2023
We're glad to hear that you received the product quickly! Fast delivery is always a positive aspect of online shopping, and it's great that the product arrived promptly. If you have any thoughts on the product itself or the overall shopping experience, feel free to share. Your feedback can be valuable for both the seller and other potential buyers. Happy enjoying your new purchase!