Bicycle BoothReviews of bicyclebooth.com

Ordered on 10/10/25. I have reached out to company 3 times. Each time I get a “perfunctory” response from “Chris”. Never addressing my specific question regarding the status of my order. It appears the jerseys and the “company” originate in China with no brick and mortar in the US or Canada. It has a deceptive “Americanized” web presence. Today is 11/21/25 and still no jersey, no communication, other than a “bot” response to my 3 inquiries. Shoppers beware! Doesn’t deserve one star. I have reported the transaction to my cc company. Update: I finally received the jersey (on 11/15/25) I ordered. It is a nice product, nice fabric and was personalized as ordered. It’s a gift for Christmas. I changed my rating from a 1 to a 2. If you don’t value customer service, you will, based on my experience, probably fair well with placing an order. Seems this is the “new” way of doing business 😟

Wish I could give it zero stars-it's been almost a month and still no product. they claim my order has been shipped but they won't provide shipping info-disputed the charge with my credit card-don't order from them!

Agree with previous reviews. I wish I had seen these before placing my order. No order after 1 month - repeated emails saying it has been shipped but they we just waiting a tracking number - total bollocks. Had to raise a dispute with PayPal to get a refund

I also would give 0 stars if able. Website says merchandise ships in 5-7 business days. Customer service straight up lied to me (twice) about shipping and tracking numbers. The items shipped two months after my order. At least for the me, the pockets are too high on the back of the jersey. DO NOT RECOMMEND

Like the other reviews, I’m not sure how this company stays in business. It took 3 months to get my order. When I finally received the items, one of them didn’t have the added items on them. I barely got the items, I have no hope that they will make this right. You should buy from another company, this one can’t be trusted to get it right or deliver in a reasonable amount of time.

I would have rated zero stars if possible. I placed an order over 60 days ago totaling more than $400 and have yet to receive any of the products. The phone number listed on the website is out of service, and the company has not responded to any of my emails. The only communication I received was from a bot named "Chris T," who provided generic, repeated responses. I never received a tracking number, and "Chris T" refused to cancel my order, claiming it had already shipped. I’ve since disputed the charge with my financial institution and had it reversed. Based on my experience, this site appears to be a scam.

Placed an order April 29th. Didn’t receive order until July 28th. I wasn’t interested in keeping the product and had already started a dispute while waiting on the product. Unfortunately it did arrive and the dispute was closed. Fine. I decided to send it back. Had to pay shipping cost and they still take 10% restocking fee. Sent it back Aug 13. It arrived at CA post Aug 20th where it has sat without any response from BB to pick up. Their auto reply bot “Chris T” said someone will pick it up shortly. Since it’s been there 3 weeks, it’s now being sent back due to no response from BB. I did everything I was suppose to for the refund and will likely have to pay to receive the package again. SCAM COMPANY

It’s been almost 6 weeks and I still haven’t received my jersey! Email replies that state,” it’s already been shipped so we can’t offer your refund!” NO email with tracking number!! Be careful