Your one stop shop for Affordable Cycling Apparel & Accessories, without compromising Quality. Rated number 1 in 2018 for most unique Cycling Apparel Online. We carry various cycling products ranging from Cycling Apparel, Cyclist Accessories and Bicycl...
Bicycle Booth (bicyclebooth.com) has 484 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Dennis Z.
While the overall product isn’t bad looking, material is not that breathable, price is kind of high and shipping time is Horrendous
Response from Bicycle BoothMay 2, 2021
Hi Dennis, Thank you so much for taking the time out to share your thoughts. We are constantly finding ways to improve our designs, quality, and most especially our delivery time. You can expect that this won't be unheard. We wish you all the best. Team BB
Michel J.
Bonnes initiatives prises par votre équipe. Suite à une adaptaion de la photo, projet de réalisation envoyé pour approbation de ma part. Excellent travail!
Response from Bicycle BoothApr 28, 2021
Hi Michel, We truly appreciate you for sharing your experience with us, Bicycle Booth will continue to provide not just excellent customer service but also quality, fun and exciting cycling kits to all our valued customers just as yourself. We wish you the best, as always please stay safe! Team BB
John B.
Never received garmet
Response from Bicycle BoothApr 27, 2021
Hi John, Thank you for reaching out, We sincerely apologize for all the delays, as per checking one from our representatives is handling your case. We are confident that he will resolve your concerns proactively added to this your parcel was also set for delivery. We advise you to keep in touch with our sales team. Always be safe! Team BB
Luc A.
Great products. Efficient delivery. Love the eyeware. Love the garments especially my Dark side of the moon shirt and bib.
Response from Bicycle BoothApr 27, 2021
Hello Luc Thank you for sharing your experience with us and with the community. Bicycle Booth is a collection of ideas, innovation, and creativity. We are glad we have satisfied you with our apparels. We'll do our best to ensure that the quality will be maintained if not Improved. We look forward to being of service with you again in the future. Stay safe! -Team Bicycle Booth
Marilyn
Totally mixed up order. Never received the xs women’s jacket but got an XL pair of men’s bike shorts instead! Have reported it 3 times to you with no reply!! UPDATE: I will adjust my review if and when the correct item arrives. Awaiting tracking info. Thank you for your reply.
Response from Bicycle BoothApr 21, 2021
Hi Marilyn, Thank you for sharing your experience with us, We sincerely apologize for the inconvenience this has caused you, as per checking the jersey will be resent to you via your daughter's address. We'll make sure to send you an update through one of our customer services. Please let us know if there's anything else we can help you with. Stay safe, Team BB
Behnaz R.
I made a return and exchange more than seven weeks ago no news of anything yet
Response from Bicycle BoothApr 20, 2021
Hi Behnaz Recio, Thank you for sharing your experience with us. We strongly encourage you to keep an open communication with our sales representative with regards to your returning package for exchange, as we checked it is ready for processing. Truly appreciate your patience and understanding. Stay safe, Team Bicycle Booth
Marcus E.
So why just average the shipping sucks. Can’t talk to anyone about your orders and gotta wait 24 hours for someone to recognize your emails. And the product is not true too sizes
Response from Bicycle BoothApr 20, 2021
Hello Marcus, Hello Marcus, Upon checking one of our customer service representatives already assisted you with your concern and already offered you an exchange. Due to the volume of orders and inquiries, we have set a standard response time of 24- 48 hrs for emails however we have live chat support that you can use for faster communication. We are constantly finding ways to improve our delivery time to better the service and are putting every bit of comments and concerns to elevate our customer experiences during and after-sales. Thank you for your patience and understanding. Team Bicycle Booth.
John S.
I saw an ad, I liked the gradient jersey designs, so I ordered. It took a loooonnng time to show up, which I can live with. However, the product is not impressive. It doesn't look like the ad: the panels line up haphazardly, screwing up the gradient effect in the product photo. The sizing is way large. It's probably wearable after alteration, but I won't be buying their stuff again; it's definitely not worth what they charge.
Response from Bicycle BoothApr 18, 2021
Hello John, We are sorry for this experience and please know that We have delivered good products and satisfied thousands of customers since we have started. If you are not satisfied with the item that you received please reach to us at [email protected] so we can offer you a solution. We look forward to hearing from you. Stay safe! Team Bicycle Booth.
