melroy D.
Worst service I ever experienced
I ordered a present for my sister by recommendation. However, customer service isn't replying at all to my messages. Nor email or message for and not via Instagram. I want to verify my order and make sure it's being sent to the right address. Just no response. Very poor service with only ignoring the customer. Funny thing, I do keep receiving all the emails about buying more stuff.
Response from Biblio BloomDec 11, 2025
Hi Melroy, I’m truly sorry for the delayed response — it’s peak season and our team has been a bit overwhelmed, but we always do our best to support every customer as quickly as possible. I want to assure you that we did respond to your address-update request as soon as we received it. Still, I sincerely apologize for the inconvenience and for any frustration caused. If you have any other questions or need any further help, please feel free to reach out. We’re here to support you.



