Antoinette S.
Read the fine print before purchase
I wish I could provide a higher rating, but customer service is everything. I attempted to return my purchase with the hopes of receiving a store credit. However, I didn’t realize purchasing an item with even a slight promotion or discount will prevent a return or exchange. Apparently it is noted in their very limited 3 day return/exchange policy. They refused to budge on this and chose to reply with how much I paid (I believe I saved $50) in comparison to regular price. It was tacky, especially when I never debated purchasing during a promotional sale. Not to mention I would have paid the extra $50 if it meant I could return an item that doesn’t fit me. They seemingly do not care about returning customers or the experience received after your money is paid. I was a first time customer, but I won’t purchase from them again.