BFYNEReviews of bfyne.com

I am disappointed by the lack of flexibility that this business has with the strict no refund policy. I mistakenly ordered a duplicate item (in excess of $200) while purchasing a whole swimsuit (2 pieces). My intent wat to keep the whole suit and return the duplicate item as this was simply an honest mistake made while preparing for an upcoming trip. However, this retailer has a trict no-refund policy for goods ordered online. This is not particularly practical or reflective of good business practice for an e-commerce model, where customers do not have the ability to review items in person prior to purchase. I was only offered " a store credit" which is totally not useful to me, as I had already purchased everything I needed. While I respect that policies exist, this experience will factor into my future purchasing decisions and recommendations. I won't ever be buying from this place again.

Although I like their designs and for the most part have found outfits that were very flattering. There have been instances where I could not return the product because of the short return window and the short exchange timeframe. Additionally, I received an item from them that showed signs of damage and due to unforseen circumstances, I was unable to return the item in that allowed time frame. So I am stuck with an outfit that is absolutely hideous and unnecessarily pricey. Personally, their outfits are not worth the price. Because of the quality of the material that is used and the stitching, you can find better quality elsewhere for the same price.

Giving a discount and not allowing to do an exchange for an item you cannot try I I feel is bad customer service. Quality of the items are great but for the price you should be able to makes expanded regardless of what is paid.

2 day delivery took a week wrong size sent will not accept return but the outfit was a hit

Poor quality to my shawls, the bathing suits are too thin, overpriced for something so cheaply made, I’ve gotten shawls from here before but the print was so see through and so poorly done, im very upset, will be the last time I shop here.

I wish I could provide a higher rating, but customer service is everything. I attempted to return my purchase with the hopes of receiving a store credit. However, I didn’t realize purchasing an item with even a slight promotion or discount will prevent a return or exchange. Apparently it is noted in their very limited 3 day return/exchange policy. They refused to budge on this and chose to reply with how much I paid (I believe I saved $50) in comparison to regular price. It was tacky, especially when I never debated purchasing during a promotional sale. Not to mention I would have paid the extra $50 if it meant I could return an item that doesn’t fit me. They seemingly do not care about returning customers or the experience received after your money is paid. I was a first time customer, but I won’t purchase from them again.

Swimwear was not designed with comfortability in mind the swim top I ordered doesn’t even cover my boobs and if I lift my arms just in the slightest way I will flash the entire beach with my exposed chest. I’m not sure who approved this design but it was not a great idea.

Color In accurate Actual size smaller than sizing chart