Beyond PolishSince we launched in 2014, Beyond Polish has grown into a flourishing family business with a team of passionate and dedicated people. Our team is devoted to handpicking quality products, curating inspiring collections, and discovering brands you desire. We offer a wide variety of products from top names including OPI, CND, Essie, NYX Professional Makeup, and more.
Beyond Polish (beyondpolish.com) has 168 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Kelly H.
I can’t say enough about this company! They were not only sincere in their apologies for another company’s product but also fast in responding to my concerns. I was sent a shipping email within in an hour replacing the product of concern. Even though I had a defective product, which wasn’t their fault- I will continue to shop Beyond Polish for their professionalism in handling my concerns.
Delton
I am sorry I didn’t read reviews. The polish doesn’t match the description, not anywhere near the color in picture . Feels gritty on my nails. Find out now, NO REFUNDS AND I HAVE TO PAY FOR RETURN, AND REORDER. I don’t want anything else. I want a refund for the 4 polishes. One I did try.
Response from Beyond PolishOct 11, 2022
We're so sorry that your polish didn't match what you were expecting based on the website photos. We understand that purchasing colors online can be very tricky. We ask our customers to please note that colors can vary. We unfortunately cannot guarantee an exact match in color and finish due to photography techniques, lighting conditions, and varying screen calibrations. We absolutely recommend you only purchase colors you are familiar with or have thoroughly researched. We apologize again for this issue and will be happy to issue you a store credit for your return :)
Ok V.
Great Customer service quick response
Brandi Kay S.
My go to for ALL my nail supplies! Awesome company and customer service!!!
Kjersten
This is a great site to find a wide variety of polish on. Everything ships right away and is packaged well. I needed to email support to have my contact info updated. I received a reply right away with everything all fixed. The only reason I give it 4 stars is that the app doesn't show my favorites, but I did reach out to BP and I believe they're working on that glitch.
llc420
What a great experience I had with Beyond Polish!! I found two beautiful colors and promptly ordered them. Despite USPS tracking noting that my order was delivered, I still had not received it so I reached out to Beyond Polish customer service. They went above and beyond helping me try to track down my package! They promptly issued me a store credit to use!! Shortly afterwards, my package arrived in my mailbox. They graciously canceled my store credit and took care of everything! I can honestly say they offer the best products and the best customer anywhere!!
Minerva L.
Experienced a missing package, I reached out to Beyond Polish about this issue, And Lily from customer service was so kind and understanding, beyond polish thank you for your great customer service 🙂!!
Joanne S.
I ordered 1 polish (Nomads Dream) and received it but was billed for 2
Response from Beyond PolishSep 19, 2022
Hi there! We're sorry to hear about your concern. After looking into your order it appears that you should have been charged for the Nomad's Dream (x1) and the OPI Crystal File (x1). We would love to help clear this up for you and rectify anything on our end so please email us so we can assist you further. Thanks again and we apologize for any inconvenience :)
