Beyond PolishReviews of beyondpolish.com

I have had great experiences with Beyond Polish! Customer service was quick to respond when needed. My order shipped very quickly. The bottles were packaged perfectly and safely. Zero complaints!

I placed an order a month ago. I received defective items. I reached out to the company Beyond Polish and was promised a replacement and it would be sent right away. The next day I received an E-Mail with no response just a Gift Card with enough money on it to cover the defective item. Upon further investigation discovered the item was no longer in stock on their site and no clue as to when it would be in stock. I want to know why I wasn't refunded the full amount of my bill? Paying for just the defective item which is no longer available and leaving me to pay more Shipping Fees and Taxes when reordering if I get to reorder is just really bad business. I had $7.80 added to my bill the first time around. So, you can bet I'm not going to use the Gift Card, and I won't be shopping with you ever again!! YOU RIP PEOPLE OFF AND YOUR CUSTOMER SERVICE SUCKS!!

I have been pleased with the exceptional service! Always answered my questions and provided me with options but never needed the options. Great Company!

The gel mystery box was fun. It included 3 gel polishes, 2 matching DND nail lacquers, 40 OPI gel removal pads with attached foils and plastic nail swatches in sets of 10 for displaying your new nail colors on a chain.

First, their shipping is super fast. I think I got my order in like 2-4 days after I ordered it. Second, I noticed I accidently ordered two of the same product a day after I ordered and when I reached out to customer service, they responded in like 5 seconds and updated my order . Super attentive, kind, and amazing customer service! When I received my order, everything was bubbled wrapped and nothing was broken or spilled. All of the products were as advertised on the website. Since they have sale items, I am also able to try different gel polish brands. So, overall super impressed with their service, order delivery, and everything. I have already placed a second order and will be using their site frequently from here on out. :)

Purchased two sets of polish from them I want to exchange it but can’t get anybody to answer my email and there is no working phone number experience very bad right now

Best customer service (I’m shocked, really). Most importantly, I was able to order products I couldn’t find elsewhere (like CND). Shipping is prompt (USPS sometimes doesn’t update the tracking in a timely manner, don’t be fooled - BeyondPolish ships very quickly, and delivery is on time).

I forgot to add a discount code to a recent order and shot them an email. They issued a refund for the discount amount within 30 minutes! The order came promptly and was really well packaged. Really great customer service!