Beyond NiceReviews of beyondnice.com

Ordered a cover fall of 2020. Yes it took a few months but EVERYTHING has a longer lead time these days. Cover arrived with no flaws or damage. Looked great. I did develop an issue (not due to the company or workmanship) Emailed Beyond Nice and they helped me pinpoint the problem. They were SUPER helpful and really stuck with me.. The only reason I ordered specifically this cover is for the reinforced center to use with a cover lift. Our first cover nearly split in half once the seams began to weather. I hope this weathers better. I would highly recommend these covers and the customer service that comes with purchasing one.

I see some of the other reviews and I usually don’t leave them but should recount my experience. I ordered the cover after measuring as the instructions say on the website. I waited 4 weeks as the website indicated it would be that long. When it arrived via Dorhn Transfer there were two big punctures going deep into the styrofoam. The driver looked at my wife and said “you aren’t going to like this” and gave her a claim slip without her asking for one. I contacted Beyond Nice and in 1 week got a new cover in perfectly good shape. I ordered the double wrapped one since it was not that much more and EVERY hot tub cover eventually gets wet inside. The cover looks great and fits perfectly. Both Dorhn Transfer and Beyond Nice acted very professionally and delivered to us a quality product. I would certainly use them again.

We recently purchased a custom made cover for our hot tub and we couldn't be happier! The folks at BeyondNice were fantastic. First of all, the online ordering process was fast and very efficient. We loved that we could use AmazonPay for our purchase. They allowed for total customization. This is what we wanted, as our old cover from another vendor did not fit properly and leaked into the tub constantly when it rained. Second, we received quick response from BeyondNice about the status of our order, including a letter in the mail! Third, we were told to expect 4 weeks for delivery, but we received it in only 2 weeks! The shipping and handling were flawless. The cover fit is perfect. We are completely satisfied with our shopping and purchase experience with BeyondNice and I would highly recommend them if you are in the market for a custom cover. If I could give them 10 stars, I would!

I ordered a hot tub Skin cover. it took longer than the Normal time it takes to make one since they were out of my color. If someone had come and taken an actual impression of my hot tub they could not have done better. it's the better than any cover I've ever had. I want to Thank you for doing a great job!!🌞

Beyond Nice Spa Covers This is in regards to Beyond Nice spa covers and how things can really get hay wired!!! This all started when when an employee and I got cross-ways because of a minor issue that could have been easily resolved if it had been taken up the ladder. Later on Beyond Nice reached out to me and basically asked what could they do to resolve this problem? I relayed my previous solution and immediately it was resolved right on the spot!!! I might also mention, the employee I had previously spoken too is no longer employed there. I can also say without a doubt that the spa cover is very well made it has exceeded all my expectations!!! Johnny Ventura

Bought on 8/12/2017 arrived on doorstep 8/25/2017. Cover is in perfect shape on delivery. Delivery was the professionals at SEKO that do better than UPS/USPS/FEDEX. The price was the best for what I got (Which is probably why there are all these "bad" reviews. Probably the competitors. Anyhow it has been OVER a year and it shows NO sign of wear. We use our Hottub in Cleveland about 4-5 times a week. Absolutely great experience with the cover. We have found the cover to be way better quality than what came with the hottub as well.

Thanks for my new Hot Tub Cover. I cannot believe the great Service I got from Zuly and how fast I received my order here in the Virgin Islands. 5 stars to this company!!!!****My order number was 117852

I am now ordering a replacement cover for my hot tub. The first order was placed on July, 2011 and has been exactly what was requested and lasted 6 plus years. No issues with them at all so I am not looking at another supplier at this time.