Better UReviews of betterucare.com

Love the eye mask and crew! Check them out!!

When you get the medicine it really is a life saving therapy, but I have had an extremely difficult time getting my prescription on time and getting a response in the past takes awhile and lately I’ve had zero success in getting anyone to answer me back. Not sure if I will be staying with BetterU after this inconsistency.

Extremely happy with the care team and support I’ve received from betterU. This experience has helped me better understand myself and how to navigate the issues I’ve been reluctant to face head on. I’ve realized only I can heal myself and this is a powerful tool to aid me on this endeavor.

I am having a very hard time getting a call back or anyone to answer phone calls after initially paying for the service. In spite of reaching out via text, phone, patient portal I can’t reach anyone at the company now. Initially were very responsive, but then went dark. I will next be seeking a refund since it appears they are no longer willing to respond to basic messages/requests

I just wanted to express my sincere gratitude to Ludwig and Better U as a whole. The whole experience from start to finish has been amazing, from start to finish. I feel supported every step of the way. Also, I find it very reasonably prices. Ludwig was extremely professional, courteous, and accommodating. While talking with, him it honestly felt like I was speaking to a close friend, rather than just "some employee" who treats you like a number. I appreciated that so much and I hope that he reads this.

Awesome experience. Great staff.

Initial call was very informative answered all of my questions,, so I am a new patient. But so far price point the ease of connection has been very nice. I will update this review after I receive my medicine and have a session.

I was asked to remove a negative review after I got a partial refund, I did, even though I thought others should know the medication didn't work. I was given an exhaustive list of excuses, all pointing to me. When I took the last one it worked. I returned humbly and tried to continue with treatment. Then I find I'm deleted from everything . And yes, I had to fight suicidal thoughts last night. Better U wants only good reviews and couldn't care less if a patient is making strides forward with medication. It's about reputation and money. How unfortunate. Of all things they should be aware of possibility of medication not working on everyone. Or possibly punk meds @ 300. Don't blame the patient , help them. Again, they don't care.