Better UReviews of betterucare.com

better u pain cream actually works. i wasted $$$ on cbd creams, voltaren, prescription gels… nothing touched my pain. this is the first thing that actually gave me relief. no bs.

suicidal. hopeless. nothing worked. better u ketamine therapy literally saved my life. can’t say it any clearer.

I was initially skeptical of this type of therapy. I gave it a try and I wish I would have known about it and tried this 10 years ago. Over a decade of talk-therapy, anti-anxiety, anti-depression medications and countless herbal supplements wouldn't break through. Taking this leap was one of the best decisions I've ever made and am forever thankful this is out there for people like me. The experience with Better U is pretty straight forward, they're widely available to answer questions, setup meetings and have many resources available to you. This has helped me on the deepest personal level there is. I would give 6 stars if I could.

I was on Adderall and Xanax for years, and it completely consumed my life. I couldn’t stop on my own, and I honestly felt like a zombie. On top of that, I was suicidal and thought I was at the end of the road. Better U helped me taper off my medications safely while starting their at-home ketamine therapy. Within three weeks, I felt like myself again for the first time in years. Dr. Leal was incredible, she explained everything clearly, checked in regularly, and made me feel like I had a real partner in this journey. It’s not magic or perfect, but I finally have hope again. The combination of affordable psychiatry and ketamine therapy, integration support, and Dr. faduls compassion and understanding as a vet gave me a chance at life I never thought I’d get back.

I've been using Better U for some time now. Through their guidance and ketamine therapy I have resolved my debilitating grief, quit using cannabis, and have learned to forgive myself for a lot of the mistakes I have made in the past. I am looking forward to working on other issues and becoming my best self. Thank you Better U.

At this point I've done 8 years of regular Mindfulness work. Consequently I've come to terms with the fact that I have many conditions in my past that have predisposed me to anxiety, depression and social withdrawal. On the other hand, I have always been very much drawn to the spiritual path, which is actually a very common pairing in life - trauma and spirituality. I am fiercely committed to helping to relieve suffering in the world, but my ability to do so as a "wounded healer" depends on how much energy I have for it. My depression can significantly limit how much of that work I can do. I was drawn to ketamine because of its efficacy in treating depression and its potential for enhancing one's spiritual life. In fact, since I indicated my spiritual goals when looking into another ketamine program, I was turned down. Better U, on the other hand, understands the spiritual piece and rightly puts it front and center. They are a company of deep seers who understand why things are so chaotic and turbulent right now, and what needs to happen to heal our culture. They are committed to doing just that. So how good is ketamine? I had a recent experience, at the start of which I expressed the intention of strengthening my resolve to be of service to the world. What followed was a wonderful, transcendent experience in which I became aware of the "Divine Feminine" in me. For the uninitiated, that refers to the capacity for sensitivity, compassion and empathy. It is necessary for healers to have that quality to truly be of service. I also had a transcendent experience in which I felt at one with one of my greatest spiritual teachers, who is no longer in the material world. I spoke with Michael at BetterU about the experience. It was a warm and affirming conversation. He totally got it. So I'm writing all of this to tell you that ketamine is amazing and Better U is an unusually inspired company, dedicated to healing the world - as I am. Give them a shot if you haven't!

**UPDATE: I called the number that Better U gave me in the response of this review and I left a message and then the next day Better U flagged my review for defamation and it was temporarily taken down😄 And they never called me back. My recent experience was horrible. After paying, I picked an intake person who was supposed to be a PA, Kelly Jernigan. All of the appointments with an MD were full. When I got onto the video call intake appointment, I saw that the woman was only a clinician. Then the woman was rude and had an attitude almost the whole time. She got mad after I answered one of her questions about something she asked about my most recent physical. She didn't listen to my answer and got angry because she didn't think I was answering the question correctly(rudely said it had nothing to do with what she was asking and needs relevant information only). I tried to ignore this. Then at the end(appointment was very short), she told me about the titrating up process with the medication. I didn't understand it so I kept trying to figure it out, even writing it on paper and showing her since I'm a visual person. She got very angry, saying stuff like, I already told you!! This is right after her asking if I had any questions. So I said I don't appreciate the attitude and rudeness this whole time, now I believe the bad reivews about the place. She said, "we'll refund you!" and hung the call up on me! I couldn't believe it, I went to them for help and ended up in tears. That woman is in the wrong field and I can't believe they keep people like this on their staff. I sent a message in the portal stating my experience and whoever messaged me back was very sorry and said they would investigate. I also got an email from somone apologizing(not Kelly) but then at the end of the email they had the nerve to say I also wasn't right for treatment which was a lie. Kelly already told me that I was right for treatment, hence telling me about the med titration and what dosage I would be receiving. I'm happy this happened how it did though because I didn't want treatment from them anymore after how Kelly was during the intake. I'm currently about to receive my medication from another company, one where I had a very pleasant intake. Then they said I would get my refund within 3-5 business days but that didn't happen so I had to do a bank chargeback since I wanted to start therapy elsewhere. Now I see they are trying to refund at 12 business days. I told them I already did a chargeback and didn't get a response.

There was a scheduling snafu that resulted in me needing to re-schedule an appointment I had already done (kinda). I was frustrated, and trying to understand why I had to do another one despite already talking with my clinician the day before. Kristel was the representative who was just so so patient and was really doing her best to listen as I was being not so patient. I did customer service for ~15 years, with nearly 10 of those years being some form of phone support. I know it's not easy, and have a lot of respect for how she handled it. She listened to me patiently and calmly, and we realized the source of the issue. In the end I still have to "repeat" the appointment, but it isn't causing me any disruptions or costing me anything. Software isn't infallible, and the people who step in to put things in their place when a hitch happens are in an unenviable position. You can't just wave a magic wand to fix the customer's problem. But you can be patient, and understanding, and calm. It's a hard balance that Kristel nailed. Overall, the experience with BetterU has been great! They've been communicative, and have provided a plethora of resources as I heal. I'm so grateful they've been able to help me.