Better UReviews of betterucare.com

Great integration team!

Better U has been wonderful to work with. I’ve tried ketamine therapy in an office setting and it’s much more comfortable being about to do the sessions at home with Better U. Everyone I’ve talked to has been so kind and helpful. I would definitely recommend this service to anyone wanting to give ketamine therapy a try.

I've been with Better U for about 2 months now and am so happy with where I am at. The relief was immediate and continues to grow, as does the learning. I am more able to engage in other supportive practices (meditation, journaling, rarely drink and if I do it is only about a 1/2 glass of wine, etc). I highly recommend being active in the integration process, both with the Better U coaches, but I also have continued seeing my therapist (though less than I used to). I've made positive changes around my overwhelmingly stressful work situation and have started on a new life path. The entire team has been so supportive.

Entered Better U ketamine therapy program after local practitioners were too cost prohibitive. I've lived with cPTSD for over fifty years, experiencing moderate to severe anxiety and panic attacks on a daily basis. After one dose, my anxiety and panic attacks were completely gone. Within nine sessions, my depression lifted and I was no longer being constantly triggered. Intrusive thoughts and rumination were minimal. I feel like my old self again for the first time in decades. Highly recommend.

This morning, Wednesday, March 18, 2026, there is an article on the front page of the Wall Street Journal regarding Tricia Anne Dewey who used Better U's services and ended up dead. This is an unfortunate event, but not surprising. The standard in the psychiatric community is for a nurse to observe a patient after the patient taking Ketamine.

I was diagnosed with medication resistant acute depression. I was advised to try Ketamine therapy. I found BetterU and thought their onboarding process was smooth and effective. I ended up having an issue with a shipment and the manager handling my account called me and worked everything out. He went above and beyond my expectations Then I needed an expedited shipment based on my travel schedule. Mark, my customer service rep, followed my shipment through to ensure delivery. He was not only helpful, but absolutely delightful to speak with

I paid the full amount for 9 treatments and that was $792 minus $100 promo so $692. They charged my card the full $792. When I downloaded their portal they wanted an additional $79 per treatment unless I had someone to sit with me for 3 hours before, during and after treatment. They also required I pay for a subscription to Spotify premium so I could listen to their music. What a scam!

I’m using this link cuz I’m unable to contact anyone online through the app or chat. Are there only specific hours that someone is available??? or am I missing something 🫣 Chats are not being delivered since December 2025 😱 Please help, thank you.