BetterTan SwimReviews of bettertanswim.com

2.9232 reviews
Clothing & Underwear
120 Madeira Drive Northeast STE 220, Albuquerque, New Mexico

BetterTan Swim

About BetterTan Swim

Welcome to BetterTan, where innovation meets style, and the sun becomes your ally in achieving the perfect tan. Since our inception in 2022, we've been redefining the swimwear experience with our cutting-edge tan-through technology.

BetterTan Swim (bettertanswim.com) has 232 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.

Also known as: bettertanswim.com
Website: bettertanswim.com
Category: Clothing & Underwear
Location: Albuquerque, New Mexico
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 54% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterTan Swim reviews

232 approved reviews, newest moderated first

Heather C.
Jun 17, 2026
Haven’t received swimsuit yet
Haven’t received swimsuit yet. I hope the shipping is just taking a long time and I’m not getting scammed. I might give it a couple more weeks and ask for a refund if I even reach a person.
Response from BetterTan SwimJul 22, 2026
Hi Heather, we're sorry for the wait and the worry — you're a real customer with a real order, and we want to get it to you. Please email [email protected] with your order number and a real person will track it down or arrange a refund right away. Thank you for your patience.
Nadine T.
Jun 17, 2026
Good fit so comfortable
Good fit so comfortable
Response from BetterTan SwimJun 17, 2026
Thank you so much, Nadine! Comfort is everything to us — so happy it's a great fit. Enjoy your summer! ☀️
Stephani T.
Jun 17, 2026
Absolutely terrible quality
Absolutely terrible quality. Stitching is uneven and fits very poorly. Highly see through. Bait and switch return policy. Do not buy!
Response from BetterTan SwimJun 17, 2026
Hi Stephani, thank you for the honest feedback and we're truly sorry the suit didn't meet your expectations on fit or quality — that's not the standard we hold ourselves to. Our return policy isn't meant to feel like a bait and switch, and we'd genuinely like to make this right. Please email us at [email protected] with your order number and we'll personally look into a resolution for you.
Jaclyn D.
Jun 16, 2026
The perfect tanning swimwear ❤️
I absolutely love my BetterTan Swim suits! I ordered the Canberra One Piece and it’s perfect on! I was nervous with the xs-l sizing but it fits great. For reference I’m 5’6, 125lbs and B cup, it’s not see thru at all and is comfortable. I also ordered the two peice Crinkle - Bondi + Sydney, the xs-l for both, I love that you have the option for different top and bottom sizes. I love that the material of the swimwear is comfortable, dries quickly and the bonus of no more tan lines! The shipping was quick and it all came packaged in a cute bag perfect for travel.
Response from BetterTan SwimJun 17, 2026
Jaclyn, what a review — thank you so much! 🧡 We're thrilled the Canberra One Piece and the Bondi + Sydney crinkle sets are working so well for you, tan-line-free and travel-ready. Enjoy every sunny day in them!
Jimmy G.
Jun 16, 2026
My wife loves the new suit!
My wife loves the new suit!
Response from BetterTan SwimJun 17, 2026
Love to hear it, Jimmy — thank you! We hope she enjoys every bit of summer in it. ☀️
Laura C.
Jun 16, 2026
This is a scam
Order never arrived, bullshit AI customer support doesn't actually solve my issue. Save your time and money.
Response from BetterTan SwimJun 17, 2026
Hi Laura, we're so sorry your order hasn't arrived and that our support didn't get you a real answer — that's frustrating and you deserve a human, not a bot. Please email [email protected] with your order number and we'll track the parcel and sort out a replacement or refund right away.
M
Jun 16, 2026
Do not order from this company!!!
Do not order from this company. They are shipping from Bulgaria and it will take forever to receive your order. In addition their customer service is AI and you cannot get any help trying to make a return. Their site says you get a full return to your original payment method if you return within 30 days and they will not offer me anything but store credit and want me to pay for shipping back to Bulgaria. The swimsuit is SEE THROUGH mind you and cheap material for the price of $150. AVOID!! The response below from them is not valid because I am not going to send pictures of myself in the swimsuit showing the see through aspect that makes it unwearable.
Response from BetterTan SwimJun 17, 2026
Hi, thank you for taking the time to share this. We're sorry about the wait and the confusion over our returns policy — you should receive the full resolution our site promises, so we'd like to review your case directly. Please email [email protected] with your order number; we want to make sure you're treated fairly on the refund, the shipping, and the see-through concern.
Customer
Jun 15, 2026
The Customer service was awesome and…
The Customer service was awesome and the product even better! Love my new suit!!!
Response from BetterTan SwimJun 17, 2026
Thank you so much! Awesome service and a suit you love — that's exactly what we aim for. 🧡 Enjoy it!

BetterTan SwimReviews of bettertanswim.com

About BetterTan Swim

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About these reviews

More in Clothing & Underwear, New Mexico

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