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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Merv
Jul 26, 2019
I had a severe sinus infection and…
I had a severe sinus infection and needed immediate care, and BetterMed Urgent Care was there to help with my medical issue. The initial sign in process was easy and the wait time was under 10 minutes.v
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Patient
Jul 26, 2019
Excellent
No problems at any time with anything. Set your appointment time online and it’s smooth sailing from there.
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Kirsty
Jul 26, 2019
First time patient
I scheduled my apt online and it was super simple. I walked in and was immediately greeted and helped by the front. The apt was quick which was perfect since I was on my lunch break. The entire staff and provider was nice and helpful.
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SB, P.
Jul 26, 2019
My Go To for my Family!
Clean office. Fast service. Wonderful staff. Drs truly listen and take time to care for myself and my children.
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PatientMary O.
Jul 26, 2019
Christy Thomas is the most efficient…
Christy Thomas is the most efficient and caring staff person at your facility. She was so empathetic and expedited getting me into a room. Your facility is so lucky to have a dedicated team member!
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Patient
Jul 26, 2019
They where Very Fast & Polite and Clean❤
They where Very Fast & Polite and Clean❤
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Patient
Jul 26, 2019
Visit
Very responsive, no wait times, personnel were great and very thorough
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Ken
Jul 26, 2019
Unable to see my doctoer due to…
Unable to see my doctoer due to distance and wait time, have used BetterMed Urgent Care for treatment. Quick, in and out without fighting downtown traffic. Best part, they used my insurance also.
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