Patient
Very cleanGreat Place
Very clean, quick service and attentive staff.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
Very clean, quick service and attentive staff.
Mike
The care received was above expectations. The only weakness was the billing. I couldn't get the claim reimbursed from my FSA because I didn't get a detailed bill.
Patient
Fast, efficient, and Caring.
HALEY
I was seen for a total of 5 minutes MAX for self diagnosed poison ivy and I was charged $520 luckily I have insurance but still that didn’t cover half. My bill was also incorrect and I had to reach out to find out what was going on with my bill twice. I will never go back and I will never recommend it to anyone. My visit itself cost $369 for me to literally say I have poison ivy and the PA to say stop hugging trees . It’s all about the money and racking up charges rather than healing people anymore. 👎🏼👎🏼👎🏼
Mary
Even if you show up in a wheelchair with a fractured hip and you are 88 years old, and 2 other young people showed up after you with what appeared to be a routine problem such as a "cough" and they checked in on-line, they are called before you. There was no notification in the registration area that said on-line check-ins are called before people who checked in at the facility. I will never go to a BetterMed Urgent Care again and I will tell all my family and friends to avoid them, too.
Janice A A.
Best walk in medical facility that I ever been treated at! Everyone and everything is done in an excellent fashion!!!
Patient
Excellent service and response time.
Sharon W.
One of the quickest visits-professional and helpful as always.