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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Jul 27, 2019
Efficient Care, Provided with Compassion
I never hesitate to visit Better Med on Hull Street Road when a need arises.
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Patient
Jul 26, 2019
I was not satisfied with my visit.
I was not satisfied with my visit.
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L. D.
Jul 26, 2019
Quick service
Quick service and very friendly staff. I will continue to use BetterMed Urgent Care when needed.
Report
Kyle O.
Jul 26, 2019
You guys really took care of me I…
You guys really took care of me I appreciate so much for all your effort and time with me as a patient- Kyle
Report
Patient
Jul 26, 2019
The Better Med team was very…
The Better Med team was very professional and the diagnosis of my ailment was right on target and the recommended remedy was also the best.
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Charles
Jul 26, 2019
BetterMed Ashland - Five Stars!
I decided to provide this review of the BetterMed in Ashland Va. because most people only provide a review when something is negative. My experience was just the opposite. I felt the people truly cared about helping their patients and the facility was warm and clean. Everyone took time to explain from the check in process to the care and meds I would receive. I never felt rushed and all my questions were answered. I give them 5 stars!
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Beverly R.
Jul 26, 2019
Polite,efficient
Polite,efficient, capable and thorough 😊
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Tyler
Jul 26, 2019
billing issues
Got stuck with a high bill and tried to call billing offices countless times over the last 3 months. Nobody ever will answer the phone and doesn’t call back. Still stuck with the high bill and no response.
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