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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Jul 27, 2019
Good
They saw me very quickly.
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Patient
Jul 27, 2019
Entirely unhelpful
Entirely unhelpful. Doctor decided I had one thing even though it was obvious from previous tests that it was not that. Ordered an extra 3 tests and charged me $400 because they entered my insurance information wrong. Extremely biased and unprofessional, do not go here.
Report
Spencer A.
Jul 27, 2019
Wonderful experience
Wonderful experience. No waiting. NP who knew exactly what he was doing. Stitches left no scar.
Report
ChipPatient
Jul 27, 2019
If there were zero stars that would be…
If there were zero stars that would be my choice
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Dan D.
Jul 27, 2019
They really check you out,and have…
They really check you out,and have great smiles.
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Lainie
Jul 27, 2019
Everyone was polite and helpful
Everyone was polite and helpful. Was seen promptly and good care was given.
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Patient
Jul 27, 2019
will not go back with new credit card…
will not go back with new credit card rule. been hit with id fraud don't let anyone keep my credit card on file.
Report
T. H.
Jul 27, 2019
BetterMed was great
BetterMed was great! Everyone we can in contact with was professional, compassionate, and made us feel like they really cared about our illness! Will definitely return if we need medical assistance!
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