Patient
The customer service and physician…
The customer service and physician bedside manner are steller. The care is professional and accurate.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
The customer service and physician bedside manner are steller. The care is professional and accurate.
Rachael P.
I was not impressed by the care I received by the NP. I was misdiagnosed and I feel sent home without a thorough checkup. I went 2 days later to Patient First and was diagnosed with pneumonia.
Anonymous
Quick, convenient & friendly and my medical needs were met. Feeling very badly and was able to see the NP and was in and out and on my way; busy time of year, and no one has time to be sick. Better Med did a great job in helping me get over my respiratory infection. They had just opened that week and I reserved online a time to come in. Would go back again! Very nice facility and staff.
Brandy
This was my first time using your services and I was thoroughly impressed. The service was quick, the staff were friendly, the facility was so nice and clean. I will use you all again when the time comes. Thank you for excellent care !
Patient
We would have rated 5 starts, but we had quite a long wait in the examination room.
G T.
The service was great, but I don't have IBS.
Patient666
Got told it was a sprained ankle when really it was a torn ligament in my foot.
Ken G.
Very professional staff from admin to RN and PA. Great experience! Thank you, Ken