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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Dec 26, 2019
We had little to no wait time
We had little to no wait time. All parties were professional and efficient. We registered and saw the nurse right away.
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Daniell M.
Dec 26, 2019
The best urgent care in Fredericksburg
The best urgent care in Fredericksburg. Best customer service. Best patient care. I highly recommend this practice for all of your urgent care needs. Absolutely excellent!!!
Report
Will C.
Dec 26, 2019
I'll use them again
Really made me feel comfortable and help me understand the best course of treatment
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Patient
Dec 25, 2019
Very friendly staff
Very friendly staff. I don't like that you have to put a credit card on hold...but was glad I got in quickly and everyone was very nice. Most importantly...I was feeling better shortly after.
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Brad
Dec 25, 2019
Best care in Town.
Best care in Town.
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Patient
Dec 25, 2019
Could be Better Med?
Never called back after I left an urgent message before my China trip. Called them several times but no answer after my visit.
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Patient
Dec 25, 2019
They now force you to do everything…
They now force you to do everything electronically and save your card to pay balance to pay bill. Last time I ever go here.
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Patient
Dec 25, 2019
I was prescribed a black-box medication…
I was prescribed a black-box medication that had caused painful side effects and no one warned me about it. It is upsetting that such harsh medication was not fully explained to me.
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