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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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PatS.Hillient
Feb 27, 2020
Good experience
Everyone was friendly and helpful
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N P.
Feb 23, 2020
Everyone was nice and prompt
Everyone was nice and prompt
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Patient
Feb 20, 2020
BetterMed was fantastic
BetterMed was fantastic. Check-in was easy and fast. Nurses and doctor were knowledgeable, patient and understanding. Our visit was exactly what we needed and we were home in no time with a diagnosis, Rx and tips to feel better fast. Will definitely use BetterMed in the future and will refer friends and family without hesitation.
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Sherry
Feb 19, 2020
Bettermed took excellent care of me!
Bettermed took excellent care of me!! I was in and out within 45 minutes. Shannon, the x-ray tech did a wonderful job taking my x-rays and Laura; the provider was nice. I highly recommend BetterMed! They are a great team.
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Christie Murphy B.
Feb 17, 2020
I have been here since 930 this…
I have been here since 930 this morning. I didn't get called to the back until 1145. Its 1:17 & I'm still waiting for the doctor to see me. I understand its cold & flu season but this is ridiculous. At least acknowledge the fact that I'm still here & someone is coming. I really think they forgot about me. Never will I come here again. If I didn't feel so bad I would've just left! Poor service!!!!!
Response from BetterMed Urgent CareApr 23, 2020
Christie, thank you for taking the time to give us feedback. We are very sorry that you had a poor experience with us. We take this feedback very seriously and will be sharing your comments to our management team. If you would like to discuss further, please email us at [email protected]. Hope you're feeling better.
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Melinda
Feb 14, 2020
Mel’ Review
Caregiver saw me quickly. She was caring, thorough, and took the time to answer all my questions. Correctly diagnosed and treated my medical issue.
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Patient
Feb 12, 2020
I was seen quickly and got great care
I was seen quickly and got great care. I’m a little disappointed that my insurance charged my deductible for the visit instead of having a co-pay, which I’m sure, is why BetterMed required a credit card on file before seeing me.
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PatientSonia Escalera M.
Feb 12, 2020
Where to go for immediate and very…
Where to go for immediate and very good care . Staff genuinely cares.
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