Patient
Over all my experience has been great
Over all my experience has been great. I received several prescriptions. For Bronchitis The second time going there. The cough medicine for night time. CVS informed me and called them that they could not get. So I called BetterMed the next morning. They gave me a written prescription for the exact same thing CVS informed them they could not get. Another sleepless night. I called again the next morning. To inform them that I cannot get the cough medicine. I said that I could take codeine if that was their concern. I was told that whoever that was on duty. "I don't write prescriptions for codeine". I thought wow. You guys are making me feel like I am asking for something wrong. I understand all the misuse of codeine. But really? He told me to take over the counter medicine . Hmm have been doing that for 3 weeks.
Response from BetterMed Urgent CareMar 18, 2020
We are sorry that you had a poor experience with us. We take this feedback very seriously and will be sharing your comments with our management team. If you would like to discuss further, please email us at [email protected]. Hope you're feeling better.



