Kevin K.
Very courteous and professional
Very courteous and professional
Response from BetterMed Urgent CareJun 29, 2020
Thank you for the positive review, we appreciate it!

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Kevin K.
Very courteous and professional
Response from BetterMed Urgent CareJun 29, 2020
Thank you for the positive review, we appreciate it!
Patient
Front desk girl turned me away. Better Med refused to see me for a follow up.
Response from BetterMed Urgent CareJun 30, 2020
We are very sorry that you did not have a positive experience with us. We would like to learn more. Could you please email us at [email protected] and tell us more?
Patient
Poor service, poor testing protocol, unscrupulous business practices
Response from BetterMed Urgent CareJun 8, 2020
I am sorry that you did not have a positive experience with us. We strive to always deliver compassionate care. We have continued to refine our testing protocols. If you would like to send us any additional feedback, please email us at [email protected]. Thank you for your time.
Patient
Great place, quick , clean and knowledgeable and wonderful staff! Highly recommend!
Response from BetterMed Urgent CareJun 29, 2020
Thanks for taking the time to share your experience and recommend us! Hope you're feeling better.
Patient
Okay, thank you.
Response from BetterMed Urgent CareJun 29, 2020
Thank you for the positive review, we appreciate it!
Patient
Extremely clean facility. Doctors and staff take great care of their patients and have great bedside manners. We prefer BetterMed over any other urgent care.
Response from BetterMed Urgent CareJun 29, 2020
Glad to hear it! We appreciate you taking the time to share your experience.
Brittney L.
I am pleasantly surprised by how quickly I was seen and how nice everyone was. I usually go to Patient First but I think I’ll be going here from now on :-)
Response from BetterMed Urgent CareJun 29, 2020
We love to hear that! Thank you for giving us the opportunity to care for you and taking the time to leave your feedback.
PTaylor
Wonderful and honest people
Response from BetterMed Urgent CareJun 29, 2020
We appreciate that, thank you!