BetterMed Urgent CareReviews of bettermedcare.com

Very quick and excellent customer service

As the 2nd person to be called into an office, the whole process took 45 minutes before I was seen. The diagnosis was quick and correct. Bettermed MUST DO SOMETHING with the ridiculous patient entry station. The split keyboard on the screen is just confusing. As a repeat patient, rather than entering all fields, your database should ask to confirm patient info after entry of certain info without compromising sensitive information. GET RID OF THAT SCREEN.

Very pleasant staff and efficient care. Received a Covid-19 rapid test for travel. The procedure was explained completely and we were given opportunities to ask any questions. The results were received in a timely manner.

Care and attention was excellent. Staff was pleasant and paid attention to details. Overall good experience.

Fast service , no wait time, courteous and knowledgable !!

Polite, professional and on time!

The check in process was awful. I was not there for anything Covid 19 related but the front check in clerk treated me like I was. After phone calls to me while sitting in my car, I was finally brought in to an exam room where the medical staff finally agreed it wasn't Covid. I work in healthcare & have been vaccinated.Then I was sent to another exam room only to have an NP come in and listen to breath sounds and state I can't help you here. You need to immediately get to the nearest ER. They need to do CT scan. Entire staff very unprofessional. When you clearly have a medical issue and aren't feeling well do not go to this place. Went down the street to the ER and they were 💯 percent top notch & on the ball. And the downside is they took my payment for doing absolutely NOTHING except raise my BP from scaring & upsetting me so badly.

Great experience! From the moment I walked in the building until I left the building, I received quality care from the friendly and professional staff. Thanks BetterMed